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Agencies, it’s Time to Innovate!: Exploring the current understanding of the Swedish government’s call for innovation
Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik.ORCID iD: 0000-0002-7409-8966
Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik.ORCID iD: 0000-0002-9752-6142
Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
2015 (English)In: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 7, no 1, 34-49 p.Article in journal (Refereed) Published
Abstract [en]

Purpose

Innovation is currently at the top of many agendas worldwide: not only in the private sector, but also when it comes to increasing quality, efficiency, and effectiveness in public administration. InSweden, this is reflected in the recent call from the Government for innovation in public management. However, innovation has not traditionally occurred to any significant extent on the strategic level of Swedish public management. Furthermore, governmental administration is a complex system in need of coordination and alignment for this new call to be effectively realized in practice.  

 

The purpose of this paper is hence to explore the phenomenon of innovation in the current Swedish governmental administration system. More specifically, the paper explores the current understanding within the system of what innovation is, as well as why and how it should be achieved.

 

Methodology/approach This study has been based on a qualitative approach with a case consisting of three embedded units: the Government itself, a ministry and a government agency. The data have been collected from documents and interviews.

 

Findings

The study shows that there is currently a notable disparity when it comes to how aspects of innovation are understood at different levels within the Swedish governmental administration system. Furthermore, the recent business development to increase the standardization of work processes is perceived as having created poorer preconditions for working with innovations.

 

Practical implications

The results highlight critical areas of disparity and possibilities for improvement towards a shared understanding and aligned innovation actions within the system.

 

Originality/value

The articlecontributes knowledgeabout the current understanding of innovation in the Swedish governmental administration system.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited , 2015. Vol. 7, no 1, 34-49 p.
Keyword [en]
Innovation; quality management; government agencies; public administration
National Category
Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:uu:diva-302750DOI: 10.1108/IJQSS-04-2014-0029Scopus ID: 2-s2.0-84933037434OAI: oai:DiVA.org:uu-302750DiVA: diva2:967434
Available from: 2014-10-07 Created: 2016-09-08 Last updated: 2017-11-21Bibliographically approved

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Palm, KlasLilja, JohanWiklund, Håkan
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