uu.seUppsala University Publications
Change search
Refine search result
12 1 - 50 of 69
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Rows per page
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sort
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
Select
The maximal number of hits you can export is 250. When you want to export more records please use the Create feeds function.
  • 1.
    Artman, Henrik
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. HUMAN-COMPUTER INTERACTION.
    Holmlid, S
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. HUMAN-COMPUTER INTERACTION.
    Beställ användbarhet vid IT-utveckling!2001Other (Other (popular scientific, debate etc.))
  • 2.
    Bark, Ida
    et al.
    Människa-datorinteraktion.
    Følstad, Asbjørn
    Människa-datorinteraktion.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    USE AND USEFULNESS OF HCI METHODS: RESULTS FROM AN EXPLORATORY STUDY AMONG NORDIC HCI PRACTITIONERS2005In: People and Computers XIX: The Bigger Picture, 2005Conference paper (Refereed)
    Abstract [en]

    As an HCI practitioner, it would be of great value to know which methods other HCI practitioners find most useful in different project phases. Also it would be interesting to know whether the type of ICT projects has any effects on HCI practitioners’ perception of the usefulness of the methods. This paper presents results from an exploratory survey of HCI practitioners in the Nordic countries conducted in the fall of 2004. 179 of the respondents were usability professionals or UI designers with two or more years of experience. The survey results give insights with regard to whether or not HCI practitioners are included in those project phases regarded as most important. Also it describes which HCI methods that are used in different project phases, and how useful different HCI methods are perceived to be. The study complements existing HCI practitioner survey investigations by an explicit allocation of the HCI methods under consideration to concrete project phases, and by including analyses of group differences between practitioners working with different kinds of development projects.

  • 3.
    Boivie, I.
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology.
    Gulliksen, J
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology.
    Lantz, A
    TEMADAG – ITERATIV UTVECKLING OCH PROJEKTSTYRNING2000Report (Other scientific)
  • 4. Boivie, I.
    et al.
    Gulliksen, J
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology.
    Lantz, A
    TEMADAG PÅ CID OM ANVÄNDARCENTRERAD UTVECKLING OCH KRAVHANTERING1998Report (Other scientific)
  • 5.
    Boivie, Inger
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Göransson, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    It’s all in a days work of a software engineer2003In: Proceedings of HCI International 2003, June 22-27, Crete, Greece, 2003Conference paper (Refereed)
  • 6.
    Boivie, Inger
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Göransson, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    The Lonesome Cowboy: A Study of the Usability Designer Role in Systems Development2006In: Interacting with computers, ISSN 0953-5438, E-ISSN 1873-7951, Vol. 18, no 4, p. 601-634Article in journal (Refereed)
    Abstract [en]

    This paper reports on an evaluation of the usability designer role as applied in two Swedish systems development organisations. The role was initially defined by us, but evolved in these two organisations. We conducted interviews with usability designers, project managers and a user representative. Our main research question was whether or not the introduction of a usability designer has been successful in terms of changes in the systems development process and the impact the role has had on products, projects and organisations. To some extent, the role has met our expectations and intentions for instance, in helping the usability designers shift their focus towards design, and assume some kind of "users' advocate" role. But in other ways, the role "failed". The usability designers in our study are still facing the kind of problems and obstacles that usability professionals have always had to deal with.

  • 7.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Boivie, Inger
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Usability and User’s Health Issues in Systems Development - Attitudes and Perspectives2007In: Maturing Usability: Quality in Software, Interaction, and Value, Springer Verlag , 2007Chapter in book (Other academic)
  • 8.
    Cajander, Åsa
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Evaluating Procurement, Usability and Off-the-Shelf Office Software2007In: COST294-MAUSE Workshop - Downstream Utility: The Good, the Bad, and the Utterly Useless, 2007, p. 22-29Conference paper (Other (popular scientific, debate etc.))
    Abstract [en]

    Off-the-shelf office software has lately been receiving increasing attention in Sweden. This experience report illustrate different perspectives on a usability evaluation of the procurement process and the off-the-shelf software system. This study was part of a long-term action research project in a large government organization. Data was collected through documents, interviews, and participatory observations. This paper describes how the usability evaluation was carried out, how the context of the usability evaluation changed during these weeks and finally discuss and interpret why the stakeholders experienced the evaluation as useful. The usability evaluation was found to be very useful by stakeholders from the organization, whereas the usability expert as well as our research group had difficulties in seeing the usefulness. Findings indicate an agenda that was revealed late in the project as one of the main reason for the importance of the evaluation. Also a true belief in the perfection of the off-the-shelf office software and a somewhat different view of what usability is might explain the downstream utility.

  • 9.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Gulliksen, Jan
    Towards a usability coaching method for institutionalizing usability in organisations2010In: Human-Computer Interaction, Berlin: Springer-Verlag , 2010, p. 86-97Conference paper (Refereed)
  • 10.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Kavathatzopoulos, Iordanis
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Användbara IT-stöd: En utvärdering av ett forskningsprojekt vid CSN, Centrala studiestödsnämnden2008Report (Other academic)
    Abstract [sv]

    Utvecklingsrådet för den statliga sektorn har tagit ett initiativ för att stödja myndigheternas arbete med att förbättra arbetsmiljön och sänka sjukfrånvaron. Därför startades programmet Satsa friskt. Programmet ger stöd i form av ekonomiskt bidrag och experthjälp till olika projekt inom statliga myndigheter. Ett av Satsa Friskts insatsområden är Människa IT . Inom detta område har det sedan 2004 bedrivits ett antal olika projekt vid flera statliga verk. Vi har från MDI (avdelningen för människa-datorinteraktion, institutionen för informationsteknologi) vid Uppsala universitet varit mer omfattande inblandad i tre olika sådana projekt: vid CSN, Migrationsverket och SMHI. Syftet och innehållet har varierat en del mellan de olika projekten, men ett huvudsakligt fokus har varit hur man kan se till att de framtida IT-stödda arbetena inom myndigheterna blir effektivare och arbetsmiljön bättre. Genom att bättre beakta användbarhets- och arbetsmiljöaspekter vid kravställande, utveckling och införande av IT-stöd kan man stödja en positiv utveckling av verksamheten som sådan liksom av arbetsinnehåll och arbetsmiljö för den enskilde individen. Resultatet kan då bli effektivare verksamhet, bättre service till kunder och ett hälsosammare och hållbarare arbete för de anställda. Denna rapport beskriver det arbete som under åren 2005-2007 genomförts i samverkan mellan CSN, Centrala studiestödsnämnden, och MDI, Uppsala universitet. Förutom en kort beskrivning av innehållet i det arbete som gjorts inom projektet redovisar denna rapport en utvärdering av resultatet, de lärdomar som vi gjort från projektet, de råd vi kan ge till andra som vill ta del av dessa lärdomar samt en förteckning av de rapporter av olika slag som producerats.

  • 11.
    Cajander, Åsa
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Boivie, Inger
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Management Perspectives on Usability in a Public Authority - A Case Study2006In: NordiCHI 2006: Changing Roles, 2006, p. 521-Conference paper (Refereed)
    Abstract [en]

    In trying to understand the problem of poor usability in

    computer-supported work, this article looks at management

    and their perspective on usability in a public authority.

    What are their underlying basic values, assumptions and

    attitudes? Why do managers interpret usability as they do,

    and what are the consequences for the organization and for

    usability? The empirical basis is an interpretive case study

    where 19 semi-structured interviews were conducted.

    Results indicate that usability is interpreted differently,

    depending on the formal roles of informants. Furthermore, a

    majority of the informants express personal, but limited,

    responsibility for usability. Moreover, we found that basic

    values are based on an instrumental view of work where

    efficiency and economy are important constituents. We

    identified that even though users participate in IT

    development, they have no formal responsibility or

    authority. They have become IT workers in that they

    perform highly technical tasks such as integral testing.

  • 12.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lárusdóttir, Marta
    Gulliksen, Jan
    Existing but not explicit: The user perspective in Scrum projects in practice2013In: Human-Computer Interaction – INTERACT 2013: Part III, Springer Berlin/Heidelberg, 2013, p. 762-779Conference paper (Refereed)
  • 13. Doherty, Gavin
    et al.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Gulliksen, Jan
    Linehan, Conor
    ACM SIGCHI/EIT health summer school on user-centered design in e-Health2018In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 25, no 3, p. 87-87Article in journal (Other academic)
  • 14.
    Eriksson, Elina
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Hello World!: Experiencing usability methods without usability expertise2009In: Human-Computer Interaction – INTERACT 2009: Part II, Springer Berlin/Heidelberg, 2009, p. 550-565Conference paper (Refereed)
  • 15.
    Eriksson, Elina
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Introducing Usability Roles in Public Authorities2008In: Proc. 5th Nordic Conference on Human-Computer Interaction: Building Bridges, New York: ACM Press , 2008, p. 113-122Conference paper (Refereed)
  • 16. Følstad, Asbjørn
    et al.
    Bark, Ida
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    How HCI practitioners want to evaluate their own practice2006In: Proceedings of the 4th Nordic Conference on Human Computer Interaction, NordiCHI 2006, October 14-18, 2006, Oslo, Norway, 2006Conference paper (Other (popular scientific, debate etc.))
  • 17. Gross, Tom
    et al.
    Gulliksen, JanUppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.Kotzé, PaulaOestreicher, LarsUppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.Palanque, PhilippeOliveira Prates, RaquelWinckler, Marco
    Human-Computer Interaction – INTERACT 2009: Part I2009Conference proceedings (editor) (Refereed)
  • 18. Gross, Tom
    et al.
    Gulliksen, JanUppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.Kotzé, PaulaOestreicher, LarsUppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.Palanque, PhilippeOliveira Prates, RaquelWinckler, Marco
    Human-Computer Interaction – INTERACT 2009: Part II2009Conference proceedings (editor) (Refereed)
  • 19.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Blomkvist, S
    Göransson, B
    ENGINEERING THE HCI PROFESSION OR SOFTENING DEVELOPMENT PROCESSES2003In: Proceedings of HCI International 2003, 2003Conference paper (Refereed)
  • 20.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Boivie, I
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    USABILITY THROUGHOUT THE ENTIRE SOFTWARE DEVELOPMENT LIFECYCLE – A INTERACT 2001 WORKSHOP2002In: SIGCHI BulletinArticle in journal (Other scientific)
  • 21.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Boivie, I
    Göransson, B
    DESIGN PATTERNS VERSUS STYLE GUIDES – RE-INVENTING THE WHEEL?2000In: IFIP 13.2 Workshop on Patterns in Human Computer Interaction, London,, 2000Conference paper (Refereed)
  • 22.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Boivie, I
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    HOW TO MAKE USER CENTRED DESIGN USABLE – A INTERACT '99 WORKSHOP2001In: SIGCHI BulletinArticle in journal (Other scientific)
  • 23.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Göransson, B
    Whitehand, R
    Binder, T
    Boivie, I
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    TEMADAG PÅ CID OM ANVÄNDARCENTRERAD DESIGN OCH PROTOTYPING2000Report (Other scientific)
  • 24.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology.
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    TEMADAG PÅ CID OM ANVÄNDARCENTRERING I PRAKTIKEN1998Report (Other scientific)
  • 25.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    Boivie, I
    HOW TO MAKE USER CENTRED DESIGN USABLE1999In: Human-Computer Interaction INTERACT ’99, 1999Conference paper (Refereed)
  • 26.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    Boivie, I
    HOW TO MAKE USER CENTRED DESIGN USABLE2000Report (Other scientific)
  • 27.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    Boivie, I
    USER CENTERED DESIGN – PROBLEMS AND POSSIBILITIES1999In: SIGCHI Bulletin, Vol. 31, no 2, p. 25-35Article in journal (Other scientific)
  • 28.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    Boivie, I
    USER CENTERED DESIGN IN PRACTICE – PROBLEMS AND POSSIBILITIES1998In: Proceedings of the CSCW ’98 conference, 1998Conference paper (Refereed)
  • 29.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    Boivie, I
    USER ORIENTATION IN PRACTICE – PROBLEMS AND POSSIBILITIES1999Report (Other scientific)
  • 30.
    Gulliksen, J
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HUMAN-COMPUTER INTERACTION.
    Lantz, A
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Psychology.
    Winberg, F
    Boivie, I
    CASE STUDIES OF USER ORIENTATION IN PRACTICE1998Report (Other scientific)
  • 31.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Case handling models as a basis for information systems design1996In: Human Interaction with Complex Systems-II, Kluwer Academic Publishers , 1996Chapter in book (Refereed)
    Abstract [en]

    Computer use in administrative work is increasing rapidly and today most of the case handling activities depend heavily on computer support. As a consequence usability problems are increasing due to the complexity of the information systems, consisting of many different software technologies that need to be combined together in an appropriate way. Software is often developed in in-house development projects, and sometimes even in combination with adaptations of various off-the-shelf products. The load on the software development team becomes enormous, and their possibilities for developing standards and reusing software components are limited. A general approach to case handling work through mutual concepts and process flows is a basis for being able to develop a domain specific style guide (DSSG) for the case handling domain.

    In this paper we have modelled the case handling domain based on work activities within the Swedish tax administration. It has been performed in a user centred way and these models have been tested and validated in a number of other work activity areas within the organisation. We suggest how case handling models can be used in an effective way when analysing and designing information systems for case handling. The important aspects that stem from the synchronisation of this technology development with organisational, com¬petence and work activity development is emphasised.

  • 32.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Designing graphical user interfaces under the limitations of old alphanumeric mainframe systems1996In: Advances in Applied Ergonomics, USA Publishing Company , 1996Chapter in book (Other (popular scientific, debate etc.))
    Abstract [en]

    A common problem in in-house development projects is the tendency to be so dependent upon existing information systems, that the only possible development solution is to extend the computer environment with new client-server applications, communicating with the older alphanumeric mainframe systems. Maintaining and refining existing software receives higher priority than building new computer environments.

    In our work we have observed and identified these problems in several case handling work activities and studied the impacts these problems have on end-users. A better work environment, minimising the cognitive load caused by the handling of the information system can be achieved, by approaching these design problems through the application of design heuristics specific for the case handling domain, and by a well thought out compromise, due to these technical limitation.

  • 33.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. HUMAN-COMPUTER INTERACTION.
    Designing IT for Healthy Work2003Collection (editor) (Other scientific)
  • 34.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Människa-datorinteraktion.
    How do developers meet users? – Attitudes and processes in software development2006In: Interactive Systems – Design, Specification and Verification: 13th International Workshop, DSVIS 2006, Dublin, Ireland, July 26-28, 2006, Springer Verlag Berlin Heidelberg , 2006Chapter in book (Other (popular scientific, debate etc.))
  • 35.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Andersson, Hans
    Lundgren, Per
    ACCOMPLISHING UNIVERSAL ACCESS THROUGH SYSTEM REACHABILITY – A MANAGEMENT PERSPECTIVE2004In: Universal Access in the Information Society, ISSN 1615-5289, Vol. 3, no 1Article in journal (Refereed)
    Abstract [en]

    The aim of this paper is to describe the need of a method by which we can estimate the return on accessibility investments in information technology (IT) systems. This paper reveals some of the reasons why accessibility still is a secondhand criterion when designing digital services. It also describes the authors’ experiences regarding the concept of accessibility and how it must develop in order to obtain the status of a basic business criterion for the benefit of disabled people who are currently excluded from public services and labour markets. The paper also questions the need of a separate accessibility standard. Additionally, we discuss some of the hindering in the market and limiting perspectives that are blocking further development. One of the problems in the market seems to be that accessibility as a concept has been more of an issue about creating equal opportunities and therefore probably does not have the quality of a business criterion. In order to bridge that gap, we argue for replacing accessibility with reachability, which is a concept based on a measure used by media when estimating the reached percentage of a population or target group.

  • 36.
    Gulliksen, Jan
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Boivie, Inger
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Göransson, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Usability professionals: current practices and future development2006In: Interacting with computers, ISSN 0953-5438, E-ISSN 1873-7951, Vol. 18, no 4, p. 568-600Article in journal (Refereed)
    Abstract [en]

    The usability concept has now received such a wide recognition in information technology (IT) development that working with usability can be regarded as a profession in its own right. In recent research projects, we have surveyed and studied usability work on an individual level in a number of Swedish development organisations, including success factors and obstacles. What we have seen relates to the individual usability professional and her background and experiences, the organisation in which she operates, the development process, communication and communication means, and finally the attitudes and basic values held by the people involved.

    In this paper, we compile and reflect on selected findings from different studies on usability work in practical systems1 development in a number of Swedish organisations. We discuss our findings from a practical point of view and relate them to the research of others within the international HCI community. Finally, we discuss some issues we consider important for the future development of the practice of usability that we believe is of interest to the international community of usability professionals.

  • 37.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Boivie, Inger
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Persson, Jenny
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Hektor, Anders
    Herulf, Lena
    Making a Difference - A Survey of the Usability Profession in Sweden2004In: 3rd Nordic Conference on Human Computer Interaction: NORDICHI 2004, 2004, p. 207-215Conference paper (Refereed)
  • 38.
    Gulliksen, Jan
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Only Figures Matter?: If Measuring Usability and User Experience in Practice is Insanity or a Necessity2008In: Proc. International Workshop on Meaningful Measures: Valid Useful User Experience Measurement, Toulouse, France: Institute of Research in Informatics of Toulouse (IRIT) , 2008, p. 91-96Conference paper (Refereed)
  • 39.
    Gulliksen, Jan
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Kavathatzopoulos, Iordanis
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    User-Centred Systems Design as Organizational Change: A Longitudinal Action Research Project to Improve Usability and the Computerized Work Environment in a Public Authority2009In: International Journal of Technology and Human Interaction, ISSN 1548-3908, E-ISSN 1548-3916, Vol. 5, no 3, p. 13-53Article in journal (Refereed)
  • 40.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. Människa-datorinteraktion.
    Göransson, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. Människa-datorinteraktion.
    Making IT Happen - Strategic User Centred Systems Design in Organizations2004In: 1st Indian National Conference on Human Computer Interaction, 2004Conference paper (Refereed)
  • 41.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. Människa-datorinteraktion.
    Göransson, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. Människa-datorinteraktion.
    Strategic User Centred Systems Design in the Organization2004In: 7th International Conference on Work with Computing Systems, WWCS 2004, 2004Conference paper (Refereed)
  • 42.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Göransson, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Boivie, Inger
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Blomkvist, Stefan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Cajander, Åsa
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. HUMAN-COMPUTER INTERACTION.
    Key principles for user centred systems design2003In: Behaviour and Information Technology, Vol. 22, no 6, p. 397-409Article in journal (Refereed)
    Abstract [en]

    The concept of user-centred systems design (UCSD) has no agreed upon definition. Consequently, there is a great variety in the ways it is applied, which may lead to poor quality and poor usability in the resulting systems, as well as misconceptions about the effectiveness of UCSD.

    The purpose of this paper is to propose a definition of UCSD. We have identified 12 key principles for the adoption of a user-centred development process, principles that are based on existing theory, as well as research in and experiences from a large number of software development projects. The initial set of principles were applied and evaluated in a case study and modified accordingly.

    These principles can be used to communicate the nature of UCSD, evaluate a development process or develop systems development processes that support a user-centred approach. We also suggest activity lists and some tools for applying UCSD.

  • 43.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Harker, Susan
    SOFTWARE ACCESSIBILITY OF HUMAN-COMPUTER INTERFACES – ISO TECHNICAL SPECIFICATION 160712004In: Universal Access in the Information Society, ISSN 1615-5289, Vol. 3, no 1Article in journal (Refereed)
    Abstract [en]

    This paper describes the recently published technical specification ISO 16071 from the International Organisation for Standardisation (ISO), along with the process through which the document has been developed. ISO TS 16071 contains guidelines on designing accessible software. This paper also relates the activities within ISO to other ongoing standardisation activities, within for example W3C and ETSI. Scope, contents, guidelines and the definition of accessibility in ISO 16071 are discussed in relation to other definitions. Finally, the process of turning the technical specification into an international standard is discussed.

  • 44.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Automatic control. Människa-datorinteraktion.
    Harker, SusanVanderheiden, Gregg
    Guidelines, Standards, Methods and Processes for Software Accessability2004Collection (editor) (Other scientific)
  • 45.
    Gulliksen, Jan
    et al.
    Uppsala University.
    Johnson, Mats
    Lind, Mats
    Uppsala University.
    Nygren, Else
    Uppsala University.
    The need for new application specific interface elements1993In: Proceedings of HCI international 93, 1993Conference paper (Refereed)
  • 46.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Johnsson, Mats
    Lind, Mats
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Nygren, Else
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Information Science. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Sandblad, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    The need for new application specific interface elements1993In: Advances in Human Factors/Ergonomics 19B, Human Computer Interaction: Software and Hardware Interfaces, 1993, p. 15-20Conference paper (Refereed)
    Abstract [en]

    The design of user interfaces for skilled workers in professional work settings should be based on style guides that certify efficiency. Most of today's style guides and design guidelines overemphasise general aspects or aspects relevant to novices. To increase efficiency both of the design process and of the resulting interface, more domain specific interface elements should be used. This paper explains the basic ideas of such domain specific style guides and gives some examples from the health care domain.

  • 47.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. HCI.
    Lantz, AnnSeverinsson-Eklundh, KerstinOestreicher, LarsHumanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Information Science. DSV.
    DESIGN VERSUS DESIGN – FROM THE SHAPING OF PRODUCT TO THE CREATION OF USER EXPERIENCES2000Conference proceedings (editor) (Refereed)
  • 48.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Lif, Magnus
    Lind, Mats
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Information Science. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Nygren, Else
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Information Science. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Analysis of information utilization (AIU)1997In: INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, ISSN 1044-7318, Vol. 9, no 3, p. 255-282Article in journal (Refereed)
    Abstract [en]

    Analysis of information utilisation (AIU) is a method for specifying how information entities encountered in information analysis are being physically manipulated in the work situation undergoing analysis. It focuses especially on factors affecting cognitive load. The method supports the human-computer interface designer with relevant and appropriate information structured specifically for a document oriented design methodology. It gives a suitable basis for user centred interface design, without the possible limitations that improper user participation could cause, and focuses on all aspects relevant for a ”good” work environment, such as competence, organisation, work activity and information technology development.

    Analysis of information utilisation is performed through ”observation-interviews” in which a human-computer expert interviews a typical user about his work situation in the domain of work and observes information handling routines that the user might not be aware of. A number of development projects have shown that this method can constitute an additional step in existing methodologies for capturing aspects of the work situation that can be directly design controlling. This paper describes the method of analysis of information utilisation, and what information that has to be documented while performing the method. It suggests how the method can be incorporated into existing in-house development methodologies, and gives an example of documented analysis results from a development project within the Swedish National Tax Board.

  • 49.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Sandblad, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Domain specific design of user interfaces: Case handling and data entry problems1996In: Critical issues in user interface systems engineering, Springer Verlag , 1996Chapter in book (Refereed)
    Abstract [en]

    New approaches on human-computer issues are required in designing user interfaces for skilled professionals in specific domains. By including domain knowledge earlier in the development process applications development can be simplified. The advantages of a domain specific design are obvious; 1. Increased efficiency in the development process and in the final application. 2. Enhanced possibilities for effective user participation. 3. Reduced development time and cost. Domain specific design requires a careful analysis of information utilisation. The analysis results in a design specified in a special design language interpretable by the construction tool.

    This paper outlines a framework for a domain specific design and development process. Design was earlier supported mainly by cognitive theories on human computer interaction and user modelling. In the domain specific approach design issues are concentrated on efficient development of effective human-computer interfaces. Our purpose is to identify the main steps of the process – analysis of information utilisation, design and construction – with special emphasis on their documentation. The different documentations can be seen as interfaces or bridges between preceding and succeeding steps in the development process, and are to be specified in some kind of formal or semiformal language. We are currently working on the specification of these languages. Our development process is compared to development using traditional UIMS, with emphasis on the possible benefits; cost and time savings, increased possibilities for effective user participation and increased modularity. The domain of case handling accentuates the domain specific development as a general approach on a large number of administrative work situations where case administrators interact with customers or clients. Case handling is an important domain with many end-users using their skills for complex information retrieval and decision making. This domain is described from the case administrators perspective on customer interaction, information retrieval, decision support and information systems. We stress some general aspects on case handling, important for the design of efficient computer support for personnel working in this domain. Some basic work flow entities, to describe and categorise the case handling domain, are presented, like e. g. the initialisation phase, the information retrieval process, the case administrators decision process, and the documentation and information services.

  • 50.
    Gulliksen, Jan
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Sandblad, Bengt
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Lind, Mats
    Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Information Science. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    The nature of user interface design: The role of domain knowledge1995In: Domain knowledge for interactive systems design, Chapman-Hall, London , 1995Chapter in book (Refereed)
    Abstract [en]

    The importance and growing awareness of domain knowledge acquisition in information systems development and, especially, in the process of design of human-computer interfaces, are becoming more evident. In several in-house development projects, methods for efficiently capturing and utilising domain knowledge have been defined and tested (e.g., through the definition of domain specific style guides and analysis of information utilisation). Also, methods for modelling case handling work in general terms, which is the main application focus of our studies, have been developed and tested in larger organisations.

    This paper focuses on the relation between domain knowledge models and conceptual models in information system development and user models in human-computer interaction. Based on Norman's model of user perception of an existing computer system, different limitations are identified and possible extensions are discussed. By introducing the domain context, several additional models of the work task by the user, as well as the designer, occur. If the dynamic iterative system development process is regarded, additional models and dynamic changes in the models over time can be traced. Furthermore, these models are related to the state-of-the-art knowledge on mental models and domain modelling. Implications for design, such as work modelling, iterative system development, analysis of information utilisation, design and evaluation methods, are discussed.

12 1 - 50 of 69
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf