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  • 1. Bernáld, Helena
    et al.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Kultur, Can
    Löfström, Anette
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    McDermott, Roger
    Russell Dag, Lori
    Intercultural competence in global collaboration courses in computer engineering2012In: Advances in Design for Cross-Cultural Activities: Part I, Boca Raton, FL: CRC Press, 2012, p. 351-361Conference paper (Refereed)
  • 2. Bernáld, Helena
    et al.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Laxer, Cary
    Reasoning about the value of cultural awareness in international collaboration2011In: Journal of Applied Computing and Information Technology, ISSN 2230-4398, Vol. 15, no 1:I2Article in journal (Refereed)
  • 3.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Software engineering with conflicting user needs: Patient accessible electronic patient records2018In: Proc. International Workshop on Software Engineering in Healthcare Systems, New York: ACM Press, 2018, p. 1-1Conference paper (Refereed)
  • 4.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Usability – Who Cares?: The Introduction of User-Centred Systems Design in Organisations2010Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis analyses the difficulties encountered in the promotion of usability, especially in relation to occupation health issues, when developing IT systems in a public authority. It examines what happens when User-Centred Systems Design (UCSD) approaches are introduced to organisations with in-house systems development for their employees. It studies how stakeholder values affect the outcomes in terms of usability, occupational health, and institutional acceptance. Moreover, new methods are examined and evaluated as potential tools for assisting the adoption of UCSD. These methods are for example Field studies for system developers, Usability coaching for stakeholders and Management views of usability.

    A stated aim is to influence systems development in practice. Hence an action research paradigm has been employed, carrying out research and change in real life settings, gathering and analysing data using qualitative techniques.

    This thesis is based on a constructivist perspective, where theories in the areas of learning and organisational change have been used in order to better understand the research questions.

    The research demonstrates that most people are enthusiastic to, and interested in, UCSD with a focus on the computerised work environment. Many of the stakeholder groups, such as managers, users, project managers and system developers, changed their construct of identity as well as practice when UCSD was introduced.

    However, this research shows that there are several values that affect systems development and hinder usability work. These include for example value of rationality and objectivity, and differing values and perspectives underpinning descriptions and discourse on work and systems development. Values such as automation, efficiency, and customer satisfaction shape the development of new technology, and ultimately the tasks, work practices integrated in IT systems.

    Moreover, the results demonstrate that even though many consider usability as important, few take active responsibility for it, as the title of this thesis suggests.

    List of papers
    1. Work environment and computer systems development
    Open this publication in new window or tab >>Work environment and computer systems development
    Show others...
    2003 (English)In: Behaviour and Information Technology, ISSN 1362-3001, Vol. 22, no 6, p. 375-387Article in journal (Refereed) Published
    Abstract [en]

    Work environment and occupational health problems of different nature are constantly increasing in computer supported work. Most efforts to improve the work environment are focused primarily on physical aspects, and to some extent on psychosocial aspects. Mental workload and cognitive problems are of a more complex nature, more difficult to measure and provide efficient solutions to, and are more seldom studied or solved. Solutions to work environment problems are usually applied to already existing work situations through improved equipment and work place design, health programmes, education, reorganizations, etc. The problems are seldom prevented by means of applying relevant methods early in the systems development process, before the artefacts have been designed and implemented. This paper, and the following papers of this special issue, will focus on the need to integrate different interdisciplinary methods at different phases in the development process of computerized support systems, with the ultimate goal to prevent work environment problems and decrease the health risks to the users.

    Keywords
    dator, informationsteknologi, kommunikationsteknologi, arbetsmiljö, användbarhet, organisation, organisationsutveckling, datoretik; computer, information, communication, technology, work environment, usability, organizational development, computer ethics
    National Category
    Computer Sciences Psychology Business Administration
    Identifiers
    urn:nbn:se:uu:diva-46656 (URN)10.1080/01449290310001624356 (DOI)
    Available from: 2007-03-19 Created: 2007-03-19 Last updated: 2018-01-11Bibliographically approved
    2. Key Principles for User-Centred Systems Design
    Open this publication in new window or tab >>Key Principles for User-Centred Systems Design
    Show others...
    2003 In: Behaviour & Information Technology, Vol. 22, no 6, p. 397 – 409-Article in journal (Refereed) Published
    Identifiers
    urn:nbn:se:uu:diva-93523 (URN)
    Funder
    Available from: 2005-09-30 Created: 2005-09-30 Last updated: 2010-11-22Bibliographically approved
    3. Usability and User’s Health Issues in Systems Development - Attitudes and Perspectives
    Open this publication in new window or tab >>Usability and User’s Health Issues in Systems Development - Attitudes and Perspectives
    2007 (English)In: Maturing Usability: Quality in Software, Interaction, and Value, Springer Verlag , 2007Chapter in book (Other academic)
    Place, publisher, year, edition, pages
    Springer Verlag, 2007
    National Category
    Engineering and Technology
    Identifiers
    urn:nbn:se:uu:diva-14949 (URN)978-1846289408 (ISBN)
    Available from: 2008-02-01 Created: 2008-02-01 Last updated: 2012-09-28Bibliographically approved
    4. User-Centred Systems Design as Organizational Change: A Longitudinal Action Research Project to Improve Usability and the Computerized Work Environment in a Public Authority
    Open this publication in new window or tab >>User-Centred Systems Design as Organizational Change: A Longitudinal Action Research Project to Improve Usability and the Computerized Work Environment in a Public Authority
    Show others...
    2009 (English)In: International Journal of Technology and Human Interaction, ISSN 1548-3908, E-ISSN 1548-3916, Vol. 5, no 3, p. 13-53Article in journal (Refereed) Published
    Keywords
    Attitudes, Field Studies, Management Perspectives, Organizational Change, Public Authority, Usability, Stress, Systems Development Models, Usability Policy, Usability Index, User Centred Systems Design, User Participation, Vision Seminars, Work Environment
    National Category
    Computer and Information Sciences
    Identifiers
    urn:nbn:se:uu:diva-100307 (URN)10.4018/jthi.2009070102 (DOI)
    Available from: 2009-03-30 Created: 2009-03-30 Last updated: 2018-01-13Bibliographically approved
    5. Introducing Usability Roles in Public Authorities
    Open this publication in new window or tab >>Introducing Usability Roles in Public Authorities
    2008 (English)In: Proc. 5th Nordic Conference on Human-Computer Interaction: Building Bridges, New York: ACM Press , 2008, p. 113-122Conference paper, Published paper (Refereed)
    Place, publisher, year, edition, pages
    New York: ACM Press, 2008
    Keywords
    Usability professional, usability expert, case study, public authority
    Identifiers
    urn:nbn:se:uu:diva-87374 (URN)10.1145/1463160.1463173 (DOI)978-1-59593-704-9 (ISBN)
    Available from: 2008-11-17 Created: 2008-09-11 Last updated: 2010-04-13Bibliographically approved
    6. Management Perspectives on Usability in a Public Authority - A Case Study
    Open this publication in new window or tab >>Management Perspectives on Usability in a Public Authority - A Case Study
    2006 (English)In: NordiCHI 2006: Changing Roles, 2006, p. 521-Conference paper, Published paper (Refereed)
    Abstract [en]

    In trying to understand the problem of poor usability in

    computer-supported work, this article looks at management

    and their perspective on usability in a public authority.

    What are their underlying basic values, assumptions and

    attitudes? Why do managers interpret usability as they do,

    and what are the consequences for the organization and for

    usability? The empirical basis is an interpretive case study

    where 19 semi-structured interviews were conducted.

    Results indicate that usability is interpreted differently,

    depending on the formal roles of informants. Furthermore, a

    majority of the informants express personal, but limited,

    responsibility for usability. Moreover, we found that basic

    values are based on an instrumental view of work where

    efficiency and economy are important constituents. We

    identified that even though users participate in IT

    development, they have no formal responsibility or

    authority. They have become IT workers in that they

    perform highly technical tasks such as integral testing.

    Identifiers
    urn:nbn:se:uu:diva-22200 (URN)1-59593-325-5 (ISBN)
    Available from: 2007-01-12 Created: 2007-01-12 Last updated: 2010-04-13
    7. Hello World!: Experiencing usability methods without usability expertise
    Open this publication in new window or tab >>Hello World!: Experiencing usability methods without usability expertise
    2009 (English)In: Human-Computer Interaction – INTERACT 2009: Part II, Springer Berlin/Heidelberg, 2009, p. 550-565Conference paper, Published paper (Refereed)
    Place, publisher, year, edition, pages
    Springer Berlin/Heidelberg, 2009
    Series
    Lecture Notes in Computer Science ; 5727
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-122356 (URN)10.1007/978-3-642-03658-3_60 (DOI)000270204900060 ()978-3-642-03657-6 (ISBN)
    Conference
    INTERACT 2009
    Available from: 2010-04-09 Created: 2010-04-09 Last updated: 2018-01-12Bibliographically approved
    8. Towards a usability coaching method for institutionalizing usability in organisations
    Open this publication in new window or tab >>Towards a usability coaching method for institutionalizing usability in organisations
    2010 (English)In: Human-Computer Interaction, Berlin: Springer-Verlag , 2010, p. 86-97Conference paper, Published paper (Refereed)
    Place, publisher, year, edition, pages
    Berlin: Springer-Verlag, 2010
    Series
    IFIP Advances in Information and Communication Technology ; 332
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-122357 (URN)10.1007/978-3-642-15231-3_10 (DOI)978-3-642-15230-6 (ISBN)
    Conference
    World Computer Congress 2010
    Available from: 2010-04-09 Created: 2010-04-09 Last updated: 2018-01-12Bibliographically approved
  • 5.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Values and perspectives affecting IT systems development and usability work2006Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Computer supported work is often stressful and inadequate computer systems and poor usability contribute to the problem. Still the work situation, and work environment of users are seldom considered when developing computer systems, and it is difficult to incorporate the ideas of User Centred Systems Design (UCSD) in practice. Hence, this research addresses the difficulty in integrating usability, UCSD and occupational health issues in IT systems development in order to improve the resulting work situation and well-being of users. How do basic values and perspectives of stakeholders in systems development projects affect the work with UCSD, usability and users’ health issues in the organisations studied?

    This research aims at influencing systems development in practice; hence, research is carried out in real life settings with an action research approach. Data is gathered and analysed with a qualitative research approach with interview studies, meetings with stakeholders, analysis of documentation, observations and field studies. The theoretical framework adheres to situated action, participatory design, and UCSD that stresses the importance of involving users in the design process.

    This research shows that several basic values and perspectives affect systems development and hinder the usability work, for example, the perspective on user representatives, the value of rationality and objectivity, and the perspective underpinning descriptions and discourse on work. Moreover, this research indicates that the strong business values of automation, efficiency and customer satisfaction shape the development of new technology, and ultimately the tasks and work practices of the civil servants. In short, the studies show that there are some contradictions in business values and the implementation of user-centred systems design, usability and health issues in systems development.

    Attitudes and perspectives are not easily changed, and change comes gradually. In these organisations, we continuously discuss the integration of health issues in systems development, and by introducing and changing the models of systems development these will hopefully enable communication and change forwards of new perspectives and values. However, a focus on models alone is insufficient and therefore we need to develop a systematic approach to include reflection and new perspectives. Perhaps the reflection itself would help us see our values and perspectives and to alter them?

  • 6.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Boivie, Inger
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Usability and User’s Health Issues in Systems Development - Attitudes and Perspectives2007In: Maturing Usability: Quality in Software, Interaction, and Value, Springer Verlag , 2007Chapter in book (Other academic)
  • 7.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Clear, Tony
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Introducing an external mentor in an international open ended group project2009In: Proc. 39th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE , 2009, p. T2D-1-6Conference paper (Refereed)
  • 8.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Clear, Tony
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Edlund, Joel
    Hamrin, Per
    Laxer, Cary
    Persson, Martin
    Students analyzing their collaboration in an international open ended group project2009In: Proc. 39th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE , 2009, p. M1D-1-6Conference paper (Refereed)
  • 9.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Internationella studentprojekt – en ämnesdidaktisk utmaning2010In: Kunskapens nya världar: Mötet mellan pedagogik och teknik vid Uppsala Learning Lab / [ed] Lee, Jenny, Uppsala Learning Lab, Uppsala University , 2010, p. 255-269Chapter in book (Other academic)
  • 10.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Bernáld, Helena
    Victor, Björn
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Science.
    Professionella kompetenser i projektkurser2012In: Proc. 3:e Utvecklingskonferensen för Sveriges ingenjörsutbildningar / [ed] Gunnarsson, Svante, Linköping University Electronic Press, 2012, p. 123-128Conference paper (Refereed)
  • 11.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cullhed, Mats
    Clear, Tony
    McDermott, Roger
    Laxer, Cary
    Categorizing how students use collaborative technologies in a globally distributed project2012In: Proc. 42nd ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE , 2012, p. 1325-1330Conference paper (Refereed)
  • 12.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Golay, Diane
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Moll, Jonas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nylén, Aletta
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Science.
    Pears, Arnold
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Peters, Anne-Kathrin
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    McDermott, Roger
    Robert Gordon Univ, Sch Comp Sci & Digital Media, Aberdeen, Scotland.
    Unexpected student behaviour and learning opportunities: Using the theory of planned behaviour to analyse a critical incident2017In: 2017 IEEE Frontiers in Education Conference (FIE): Proc. 47th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE Press, 2017Conference paper (Refereed)
    Abstract [en]

    One of the challenges in being a teacher is to set up an educational setting where the students receive relevant learning opportunities for the specific course, the students' education in general, and for their future. However, efforts to create such educational settings do not always work in the way that faculty has intended. In this paper we investigate one such effort seen from a critical incident perspective. Central to the analysis in this paper is how the Theory of Planned Behaviour (TPB) can provide explanations for the incident. The critical incident can be summarised as students refusing to take part in a non-compulsory, but from the faculty perspective highly educational, activity. We describe the incident in depth, give the background for the educational intervention, and analyse the incident from the perspective of TPB. This paper makes two major contributions to engineering education research. The first is the development of a method for analysing critical teaching and learning incidents using the TPB. The critical incident analysis illustrates how the method is used to analyse and reason about the students' behaviour. Another contribution is the development of a range of insights which deal with challenges raised by learning interventions, especially those involved with acquiring hidden or "invisible skills" not usually seen or acknowledged by students to belong to core subject area of a degree program.

  • 13.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Kultur, Can
    Russell Dag, Lori
    Laxer, Cary
    Managing international student collaborations: An experience report2012In: Proc. 42nd ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE , 2012, p. 355-360Conference paper (Refereed)
  • 14.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    McDermott, Roger
    On valuing peers: theories of learning and intercultural competence2012In: Computer Science Education, ISSN 0899-3408, E-ISSN 1744-5175, Vol. 22, p. 319-342Article in journal (Refereed)
  • 15.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Peters, Anne-Kathrin
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    McDermott, Roger
    Critical thinking, peer-writing, and the importance of feedback2014In: Proc. 44th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE Press, 2014, p. 1501-1507Conference paper (Refereed)
  • 16.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    von Konsky, Brian R.
    Development of Professional Competencies in Engineering Education2011In: Proc. 41st ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE , 2011, p. S1C-1-5Conference paper (Refereed)
  • 17.
    Cajander, Åsa
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Eriksson, Elina
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Människa-datorinteraktion.
    Automation and E-government Services: A Widened Perspective2007In: The 1st International Workshop on Design & Evaluation of e-Government Applications and Services: DEGAS, 2007Conference paper (Other scientific)
    Abstract [en]

    This short paper questions the focus on automation of egovernment processes, and efficiency in e-government, which is prevalent in both research and in practice in Swedish governments. We argue that this focus on automation and efficiency might cause unhealthy work

    for civil servants, and services that do not meet the demands or needs of the citizens. Hence, the role of the civil servant must be reconsidered, from a mere “overseer” of an automated process, to a highly skilled worker that provides complex services and works efficiently with information. Moreover, research on egovernment should elaborate more on the changes that needs to be done in the services provided, as well as which services that are suitable for the Internet and other media.

  • 18.
    Cajander, Åsa
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Evaluating Procurement, Usability and Off-the-Shelf Office Software2007In: COST294-MAUSE Workshop - Downstream Utility: The Good, the Bad, and the Utterly Useless, 2007, p. 22-29Conference paper (Other (popular scientific, debate etc.))
    Abstract [en]

    Off-the-shelf office software has lately been receiving increasing attention in Sweden. This experience report illustrate different perspectives on a usability evaluation of the procurement process and the off-the-shelf software system. This study was part of a long-term action research project in a large government organization. Data was collected through documents, interviews, and participatory observations. This paper describes how the usability evaluation was carried out, how the context of the usability evaluation changed during these weeks and finally discuss and interpret why the stakeholders experienced the evaluation as useful. The usability evaluation was found to be very useful by stakeholders from the organization, whereas the usability expert as well as our research group had difficulties in seeing the usefulness. Findings indicate an agenda that was revealed late in the project as one of the main reason for the importance of the evaluation. Also a true belief in the perfection of the off-the-shelf office software and a somewhat different view of what usability is might explain the downstream utility.

  • 19.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Gulliksen, Jan
    Towards a usability coaching method for institutionalizing usability in organisations2010In: Human-Computer Interaction, Berlin: Springer-Verlag , 2010, p. 86-97Conference paper (Refereed)
  • 20.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Kavathatzopoulos, Iordanis
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Användbara IT-stöd: En utvärdering av ett forskningsprojekt vid CSN, Centrala studiestödsnämnden2008Report (Other academic)
    Abstract [sv]

    Utvecklingsrådet för den statliga sektorn har tagit ett initiativ för att stödja myndigheternas arbete med att förbättra arbetsmiljön och sänka sjukfrånvaron. Därför startades programmet Satsa friskt. Programmet ger stöd i form av ekonomiskt bidrag och experthjälp till olika projekt inom statliga myndigheter. Ett av Satsa Friskts insatsområden är Människa IT . Inom detta område har det sedan 2004 bedrivits ett antal olika projekt vid flera statliga verk. Vi har från MDI (avdelningen för människa-datorinteraktion, institutionen för informationsteknologi) vid Uppsala universitet varit mer omfattande inblandad i tre olika sådana projekt: vid CSN, Migrationsverket och SMHI. Syftet och innehållet har varierat en del mellan de olika projekten, men ett huvudsakligt fokus har varit hur man kan se till att de framtida IT-stödda arbetena inom myndigheterna blir effektivare och arbetsmiljön bättre. Genom att bättre beakta användbarhets- och arbetsmiljöaspekter vid kravställande, utveckling och införande av IT-stöd kan man stödja en positiv utveckling av verksamheten som sådan liksom av arbetsinnehåll och arbetsmiljö för den enskilde individen. Resultatet kan då bli effektivare verksamhet, bättre service till kunder och ett hälsosammare och hållbarare arbete för de anställda. Denna rapport beskriver det arbete som under åren 2005-2007 genomförts i samverkan mellan CSN, Centrala studiestödsnämnden, och MDI, Uppsala universitet. Förutom en kort beskrivning av innehållet i det arbete som gjorts inom projektet redovisar denna rapport en utvärdering av resultatet, de lärdomar som vi gjort från projektet, de råd vi kan ge till andra som vill ta del av dessa lärdomar samt en förteckning av de rapporter av olika slag som producerats.

  • 21.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Grünloh, Christiane
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Scandurra, Isabella
    Designing eHealth Services for Patients and Relatives: Critical incidents and lessons to learn2016In: Proc. 9th Nordic Conference on Human-Computer Interaction: Game-Changing Design, New York: ACM Press, 2016, article id 130Conference paper (Other academic)
  • 22.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Grünloh, Christiane
    Moll, Jonas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Using data for better cancer treatments2018In: Care for Cancer, Uppsala University, 2018, p. 34-37Conference paper (Other academic)
  • 23.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Grünloh, Christiane
    Rexhepi, Hanife
    Worlds Apart: Doctors' technological frames and online medical records2015In: INTERACT 2015 Adjunct Proceedings, University of Bamberg Press , 2015, p. 357-367Conference paper (Refereed)
  • 24.
    Cajander, Åsa
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Gulliksen, Jan
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Boivie, Inger
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Management Perspectives on Usability in a Public Authority - A Case Study2006In: NordiCHI 2006: Changing Roles, 2006, p. 521-Conference paper (Refereed)
    Abstract [en]

    In trying to understand the problem of poor usability in

    computer-supported work, this article looks at management

    and their perspective on usability in a public authority.

    What are their underlying basic values, assumptions and

    attitudes? Why do managers interpret usability as they do,

    and what are the consequences for the organization and for

    usability? The empirical basis is an interpretive case study

    where 19 semi-structured interviews were conducted.

    Results indicate that usability is interpreted differently,

    depending on the formal roles of informants. Furthermore, a

    majority of the informants express personal, but limited,

    responsibility for usability. Moreover, we found that basic

    values are based on an instrumental view of work where

    efficiency and economy are important constituents. We

    identified that even though users participate in IT

    development, they have no formal responsibility or

    authority. They have become IT workers in that they

    perform highly technical tasks such as integral testing.

  • 25.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Janols, Rebecka
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Eriksson, Elina
    On the establishment of user-centred perspectives2014In: Proc. 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational, New York: ACM Press, 2014, p. 103-112Conference paper (Refereed)
  • 26.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nauwerck, Gerolf
    Uppsala University, University Administration, Planning Division.
    Nyberg, Britta
    Uppsala University, University Administration, Planning Division.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Ekonomiadministratörernas IT-relaterade arbetsmiljö vid Uppsala universitet: En kortfattad rapport från KiA-projektet2014Report (Other academic)
  • 27.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lárusdóttir, Marta
    Eriksson, Elina
    Nauwerck, Gerolf
    Uppsala University, University Administration, Planning Division.
    Contextual personas as a method for understanding digital work environments2015In: Human Work Interaction Design: Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces, Springer, 2015, p. 141-152Conference paper (Refereed)
    Abstract [en]

    The role of IT at the workplace has changed dramatically from being a tool within the work environment to include all aspects of social and private life. New workplaces emerge where IT becomes more and more divergent, embedded and pervasive. These new aspects of IT at work need to be addressed with new or adapted human centred activities. This paper present and discuss a modified version of personas called contextual personas developed to better address the new working life. The contextual personas were developed using contextual inquiry, and focus groups as well as argumentative design. From the process of developing the contextual personas we learned that they are indeed a promising tool to understand the new work situations, and especially the holistic view of IT at work as they bring the whole working-life of the personas into focus. Finally, we discuss in what way the contextual personas could give developers extended understanding of the users' future office work environment.

  • 28.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lárusdóttir, Marta
    Gulliksen, Jan
    Existing but not explicit: The user perspective in Scrum projects in practice2013In: Human-Computer Interaction – INTERACT 2013: Part III, Springer Berlin/Heidelberg, 2013, p. 762-779Conference paper (Refereed)
  • 29.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Moll, Jonas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Englund, Sara
    Hansman, Anastasia
    Medical records online for patients and effects on the work environment of nurses2018In: Building Continents of Knowledge in Oceans of Data: The Future of Co-Created eHealth, Amsterdam, The Netherlands: IOS Press, 2018, p. 271-275Conference paper (Refereed)
  • 30.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nauwerck, Gerolf
    Uppsala University, University Administration, Planning Division.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Things take time: Establishing usability work in a university context2015In: European Journal of Higher Education IT, ISSN 2409-1340, Vol. 2, no 1Article in journal (Refereed)
  • 31.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nauwerck, Gerolf
    Uppsala University, University Administration, Planning Division.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lárusdóttir, Marta
    Challenges for action research on HWID in activity based workplaces2015In: INTERACT 2015 Adjunct Proceedings, University of Bamberg Press , 2015, p. 161-170Conference paper (Refereed)
  • 32.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    McDermott, Roger
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Vision seminars and administration of university education: A case study2015In: Proc. 1st Al Baha University and Uppsala University Symposium on Quality in Computing Education, 2015, p. 29-32Conference paper (Refereed)
  • 33.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Schnaas, Ulrike
    Uppsala University, University Administration, Division for Quality Enhancement.
    Peer reflection on inclusive supervision: A study circle as a space for collegial learning2016In: Utbildning och Lärande / Education and Learning, ISSN 2001-4554, Vol. 10, no 1, p. 54-69Article in journal (Refereed)
  • 34.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Åhlfeldt, Rose-Mharie
    Journal via nätet: delaktighet för patienterna och oro hos personalen2016Report (Other academic)
  • 35. Clear, Tony
    et al.
    McDermott, Roger
    Parsjö, Elin
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Lagerqvist, Nanna
    A framework for writing learning agreements2016In: Proc. 46th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE Press, 2016Conference paper (Refereed)
    Abstract [en]

    Active learning is a popular concept for motivating learning. Learning agreements are one strategy towards this goal. They can be used to aid the students to take ownership of their learning and in becoming more active in a course. Learning Agreements are especially useful tools for scaffolding learning in courses with a focus on developing the professional competencies of students, such as in Open Ended Group Projects, Work Integrated Learning or other authentic learning contexts. Such educational contexts are complex and we have found it necessary to scaffold student learning using agreements based on professional competencies. This has led to a pedagogical framework, which has found successful application in a number of contexts. This framework has been built based on discussions with students, and has involved the development of a supporting wiki which contains descriptions of the different professional competencies involved in the learning agreement. The IT based framework has been iteratively developed together with the students taking the course in the fall of 2015. The development and assessment of this framework is contrasted in the context of two courses using learning agreements, one (in Sweden) with a focus on development of professional competencies and the other (in New Zealand) addressing a mix of professional competencies and subject knowledge in a work integrated learning setting.

  • 36.
    Daniels, Mats
    et al.
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Computer Systems. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. Datorteknik.
    Barker, Lecia
    Cajander, Åsa
    Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Computer Systems. Uppsala University, Teknisk-naturvetenskapliga vetenskapsområdet, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction. MDI.
    Laxer, Cary
    Moore, Dan
    Managing cross-cultural differences in an open ended group project course2005In: IEEE Frontiers in education conference, 2005, p. T4D22-23Conference paper (Refereed)
    Abstract [en]

    This paper includes a description of a trial version of using international student collaboration in an OEGP type course, the difficulties experienced, and suggestions for how to deal with them in preparing for a full-scale version of the course.

  • 37.
    Daniels, Mats
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Constructive controversy as a way to create "true collaboration" in an open ended group project setting2010In: Australian Computer Science Communications, ISSN 0157-3055, Vol. 32, no 2, p. 73-78Article in journal (Refereed)
  • 38.
    Daniels, Mats
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Experiences from using Constructive Controversy in an Open Ended Group Project2010In: Proc. 40th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE , 2010, p. S3D-1-5Conference paper (Refereed)
  • 39.
    Daniels, Mats
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Clear, Tony
    McDermott, Roger
    Collaborative technologies in global engineering: New competencies and challenges2015In: International journal of engineering education, ISSN 0949-149X, Vol. 31, no 1, p. 267-281Article in journal (Refereed)
    Abstract [en]

    Educational institutions face many challenges in closing the gap between what is currently offered through academic engineering curricula and what is expected by society in general and industry in particular. There are many aspects to these challenges and here we address needs that are specific to global professionals by investigating the knowledge, skills and abilities needed for mediating and using Collaborative Technologies (CT) in an Open Ended Group Project (OEGP) within a global setting. We discuss these needs as framed by relevant theoretical frameworks for collaboration and learning (including Collaborative knowledge building and Collaborative Technology Fit), mapped using empirical data from a course setting involving global collaboration between two universities (one in the United States and one in Sweden). The paper concludes with a commentary on competencies beyond discipline specific technical skills and presents recommendations, based upon this research, for developing students’ proficiency in both mediating and using CTs in OEGP courses. These recommendations are followed by an outline of key areas for future research.

  • 40.
    Daniels, Mats
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Eckerdal, Anna
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Scientific Computing. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computational Science.
    Lind, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nylén, Aletta
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Science.
    Clear, Tony
    McDermott, Roger
    Competencies for paradigm shift "survival"2015In: Proc. 45th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE Press, 2015, p. 1424-1429Conference paper (Refereed)
  • 41.
    Daniels, Mats
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    McDermott, Roger
    Using open-ended group projects in HCI courses2013In: Challenges from the Future: Bridging the gaps through HCI education, South Africa: University of Cape Town , 2013Conference paper (Refereed)
  • 42.
    Daniels, Mats
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    McDermott, Roger
    von Konsky, Brian
    Assessing professional skills in engineering education2011In: Australian Computer Science Communications, ISSN 0157-3055, Vol. 33, no 2, p. 145-154Article in journal (Refereed)
  • 43.
    Daniels, Mats
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Pears, Arnold
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Clear, Tony
    Engineering Education Research in Practice: Evolving use of open ended group projects as a pedagogical strategy for developing skills in global collaboration2010In: International journal of engineering education, ISSN 0949-149X, Vol. 26, no 4, p. 795-806Article in journal (Refereed)
    Abstract [en]

    Globalization presents engineering educators with new challenges as they face the need for graduates who can function comfortably in an increasingly distributed team context which crosses country and cultural boundaries. Scaffolding learners to acquire professional attributes which transcend the solely technical places stress on traditional curriculum models. This paper analyses an Open Ended Group Project Framework (OEGP) situated in an action research program applied within the IT in Society course at Uppsala University. The approach results in conscious evolution of the course as an integral element of its design. It enables flexible planned educational change informed by a combination of learning theories and stakeholder input. In this paper we discuss the role of the research program in addressing the educational challenges we faced assisting students to develop global collaboration skills. The implications of combining this course with one at a partner institution in the USA and developing a global collaboration are also addressed. The paper concludes by summarizing the benefits of adopting an integrated action research and OEGP framework to support flexible course delivery in a global professional engineering context.

  • 44. Doherty, Gavin
    et al.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Gulliksen, Jan
    Linehan, Conor
    ACM SIGCHI/EIT health summer school on user-centered design in e-Health2018In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 25, no 3, p. 87-87Article in journal (Other academic)
  • 45.
    Eriksson, Elina
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Hello World!: Experiencing usability methods without usability expertise2009In: Human-Computer Interaction – INTERACT 2009: Part II, Springer Berlin/Heidelberg, 2009, p. 550-565Conference paper (Refereed)
  • 46.
    Eriksson, Elina
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Gulliksen, Jan
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Introducing Usability Roles in Public Authorities2008In: Proc. 5th Nordic Conference on Human-Computer Interaction: Building Bridges, New York: ACM Press , 2008, p. 113-122Conference paper (Refereed)
  • 47. Frezza, Stephen
    et al.
    Pears, Arnold
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Kann, Viggo
    Kapoor, Amanpreet
    McDermott, Roger
    Peters, Anne-Kathrin
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Wallace, Charles
    Sabin, Mihaela
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Modeling global competencies for computing education2018In: Proc. 23rd Conference on Innovation and Technology in Computer Science Education, New York: ACM Press, 2018, p. 348-349Conference paper (Refereed)
  • 48. Grünloh, Christiane
    et al.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Myreteg, Gunilla
    The record is our work tool!: Physicians' framing of a patient portal in Sweden2016In: Journal of Medical Internet Research, ISSN 1438-8871, E-ISSN 1438-8871, Vol. 18, no 6, article id e167Article in journal (Refereed)
  • 49. Grünloh, Christiane
    et al.
    Myreteg, Gunilla
    Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Rexhepi, Hanife
    Why do they need to check me?: Patient participation through eHealth and the doctor–patient relationship2018In: Journal of Medical Internet Research, ISSN 1438-8871, E-ISSN 1438-8871, Vol. 20, no 1, article id e11Article in journal (Refereed)
  • 50.
    Gulliksen, Jan
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Eriksson, Elina
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
    Only Figures Matter?: If Measuring Usability and User Experience in Practice is Insanity or a Necessity2008In: Proc. International Workshop on Meaningful Measures: Valid Useful User Experience Measurement, Toulouse, France: Institute of Research in Informatics of Toulouse (IRIT) , 2008, p. 91-96Conference paper (Refereed)
12 1 - 50 of 91
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