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  • 1.
    Hernwall, Patrik
    et al.
    Södertörns högskola, Medieteknik.
    Lundmark, Sofia
    Södertörns högskola, Medieteknik.
    Kroppen som marknadsplats: konstruktionen av kropp bland unga människor2006Inngår i: Locus, ISSN 1100-3197, nr 1, s. 32-47Artikkel i tidsskrift (Fagfellevurdert)
  • 2.
    Hernwall, Patrik
    et al.
    Södertörns högskola, Medieteknik.
    Lundmark, Sofia
    Södertörns högskola, Medieteknik.
    The reflected body: children constructing identity online2010Inngår i: The Virtual: Interaction : a conference 2007 / [ed] Patrik Hernwall, Södertörn university , 2010, s. 132-143Konferansepaper (Annet vitenskapelig)
  • 3.
    Lundmark, Sofia
    Södertörns högskola, Medieteknik.
    Democracy and digital divides2006Konferansepaper (Annet vitenskapelig)
  • 4.
    Lundmark, Sofia
    Södertörns högskola, Medieteknik.
    Human experience: the creation of functions of technology in everyday life2007Inngår i: The Virtual: design digital experience : a conference 2006 / [ed] Patrik Hernwall, Handen: School of Communication, Technology and Design, Södertörn University College , 2007, s. 250-254Konferansepaper (Annet vitenskapelig)
  • 5.
    Lundmark, Sofia
    Södertörns högskola, Medieteknik.
    Women and Virtual communities: the invisible use of ICT2006Inngår i: People and Technology: ICT in Everyday Life / [ed] Patrik Hernwall, Handen: School of Communication, Technology and Design, Södertörn University College , 2006, s. 27-35Kapittel i bok, del av antologi (Annet vitenskapelig)
  • 6.
    Lundmark, Sofia
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier. Södertorn Univ, Huddinge, Sweden.
    Evaldsson, Ann-Carita
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier.
    Click-guides and Panic buttons: Designed possibilities for youth agency and user empowerment in online youth counselling services2017Inngår i: Childhood, ISSN 0907-5682, E-ISSN 1461-7013, Vol. 24, nr 2, s. 260-278Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study examines how possibilities for agency are designed into online youth counselling services, as well as how such possibilities are addressed by young prospective users during the design of the services. The data are drawn both from the design of a national website for youth clinics in Sweden and from a design project developing e-services for local youth clinics in a Swedish municipality. The agency of young users is here treated as a key concern for understanding how user empowerment is accomplished through the design of websites and e-services. Using combined research materials (i.e. two websites and focus group meetings), this study demonstrates how design features may both facilitate and restrict young people’s involvement and control over sensitive and private issues. In addition, we demonstrate how the designed possibilities for empowerment may allow young users to critically approach and effectively use such services.

  • 7.
    Lundmark, Sofia
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier. Södertörn university.
    Jonsson, Martin
    Södertörn university.
    Crafting interaction – materiality in digital interaction design and traditional crafting practices2012Konferansepaper (Fagfellevurdert)
  • 8.
    Lundmark, Sofia
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier. Södertörn university.
    Linqvist Bergander, Anna
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier. Södertörn university.
    Children’s Use of Media Technology in Everyday Life2010Inngår i: The 4th International Conference on Multidisciplinary Perspectives on Child and Teen Consumption : interdisciplinary, theory and practice : June 21-23 2010 Campus Norrköping, Sweden : abstracts, 2010Konferansepaper (Fagfellevurdert)
  • 9.
    Lundmark, Sofia
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier. Sodertorn Univ, Sch Nat Sci Technol & Environm Studies, S-14189 Huddinge, Sweden.
    Lymer, Gustav
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier.
    Analogies in interaction: Practical reasoning and participatory design2016Inngår i: Text & Talk, ISSN 1860-7330, E-ISSN 1860-7349, Vol. 36, nr 6, s. 705-731Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The present study examines a set of discussions among professional counselors in the area of youth counseling, as they participate in the development and design of an online video-mediated communication platform. With an overarching interest in how participatory design is performed through conversations, the analysis focuses on analogical reasoning through which the envisaged system is anchored to existing technologies and work practices. Three forms of analogical reasoning are identified: formulating design alternatives; challenging problem formulations; and telling stories. In various ways, these forms of analogical reasoning inform the ongoing design decision-making process, where the hypothetical technology and its organizational and work-related implications are evaluated. The study contributes to how analogical reasoning is done in interaction, and places the findings in the context of participatory design and studies of design reasoning.

  • 10.
    Lundmark, Sofia
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier. Södertörn University.
    Lymer, Gustav
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier.
    Evaldsson, Ann-Carita
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier.
    Socio-technical dilemmas in participatory design: The development of an online video-mediated youth counselling service2014Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The availability of online resources for youth counselling has increased in later years, posing a number of new challenges for existing practices and practitioners. Previous research on online youth counselling has addressed the changing conditions for professionals as well as for the young clients (Danby et al., 2009; 2011; Harris et al., 2012) but has not previously examined the processes through which the services are developed. In this study we follow a participatory design project in the development of a youth counselling e-service in Sweden. The study provides an ethnomethodologically informed analysis of how a group of counsellors discuss possible socio-technical dilemmas created by the introduction of web-based video-mediated counselling. As the analyses demonstrate, the planned implementation is met by the counsellors with extensive hypothetical reasoning. The counsellors draw on various experiences from the existing work practice, experiences of distance interaction with clients via telephone and chat as well as face-to-face meetings. With the help of these resources the counsellors provide reasoned accounts of envisaged problems connected with the combination of visual access and physical distance introduced by the video-link. Two issues in particular are topicalized: the problem of ‘dirty calls’ where callers engage counsellors in talk about sexual issues as a means of self-gratification; and the issue of suicide threats. The specific problems of the video-link are made salient through contrasts with face-to-face meetings as well as with telephone calls. Three main methods of addressing hypothetical problems can be discerned: first, normalizing the articulated problem by minimizing the difference between the new technology and existing practice (e.g. suggesting that Skype conversations can be ended in the same way as telephone calls); second, proposing conversational strategies in which referring to technological malfunction can be used as a resource for ending unpleasant calls or disabling the problematic video-link; third, defining and limiting the particular circumstances in which the video-link is to be used. Some general conclusions that can be drawn are that the practitioners use experiences from their current practices both to hypothesize about problems and create strategies for solutions. In different ways, these strategies work to bring the hypothetical new environment in line with existing work practices.

  • 11.
    Lundmark, Sofia
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Fakulteten för utbildningsvetenskaper, Institutionen för pedagogik, didaktik och utbildningsstudier.
    Normark, Maria
    Reflections on norm-critical design efforts in online youth counselling2012Inngår i: NordiCHI 2012: Making Sense Through Design: Proceedings of the 7th Nordic Conference on Human-Computer Interaction, 2012, s. 438-447Konferansepaper (Fagfellevurdert)
    Abstract [en]

    We explore social norms embedded in interaction design, how different identity roles are made relevant during a specific design project and how norm-critical efforts are made by different actors during this design process. We have studied the development of the Swedish National Youth Counselling site to illustrate how interaction design may construct meaning, norms and values in design. We present an ethnographic study, the development of the Love Animation. Examples are shown in which interaction design unintentionally discourages the purpose of the intended message which suggests that there is a need for further understanding of how the content and the interaction design relates to each other. Using Science and Technology theories, the research join the emergent critical tradition in HCI and a critical perspective on technology as a coconstructing agent is applied.

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