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  • 1.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Grünloh, Christiane
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Scandurra, Isabella
    Designing eHealth Services for Patients and Relatives: Critical incidents and lessons to learn2016In: Proc. 9th Nordic Conference on Human-Computer Interaction: Game-Changing Design, New York: ACM Press, 2016, article id 130Conference paper (Other academic)
  • 2.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Huvila, Isto
    Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Arts, Department of ALM.
    Salminen-Karlsson, Minna
    Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Arts, Centre for Gender Research.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Scandurra, Isabella
    Örebro University School of Business, Örebro, Sweden.
    Effects of patient accessible electronic health records on nurses’ work environment: a survey study on expectations in Sweden2022In: BMJ Open, E-ISSN 2044-6055, Vol. 12, no 11, article id e059188Article in journal (Refereed)
    Abstract [en]

    ObjectivesThe introduction of information and communication technology influences the work environment of large groups of employees in healthcare. In Sweden, a national healthcare service providing patient accessible electronic health records (PAEHR) has been deployed, and this paper investigates nurses' expected effects of this implementation.SettingNurses associated with the Swedish Association of Health Professionals working in healthcare such as primary care, hospitals and midwives in Sweden. Before a full-scale national implementation of PAEHR, a web survey study was distributed nationally. The respondents represented all 21 Swedish regions. Questions included five-point Likert scale questions and open questions.ParticipantsA survey link was distributed via email to 8460 registered nurses, midwives and union representatives in Sweden. The response rate was 35.4% (2867 respondents: registered nurses 84%; midwives 6%; chief position 5%; in projects 2% and other 3%). Three reminders were sent out, all of them increasing the response rate. A majority of the respondents were female (89.9%), 8.4% male, whereas 1.7% did not indicate their gender. 31.4% were under 40 years old, 53.8% 40-59 and 13.7% over 60.ResultsData were analysed using exploratory factor analysis with principal component analysis as the extraction method. The analysis revealed three distinct factors related to nurses' expectations of PAEHR: (1) PAEHR improves the quality of care, (2) PAEHR improves the quality of the work environment and (3) risk and fears concerning patients' well-being. Some interesting results include that more experienced nurses are more favourable to PAEHR. Our analysis also shows that the view of the nurse-patient relationship is an essential underlying factor related to positive or negative expectations.ConclusionsResults show that the expectations and perceptions of PAEHR vary depending on the nurse's view of who the electronic record belongs to. Younger nurses are somewhat more negative towards PAEHR than older nurses.

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  • 3.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Education Research. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3.
    Larusdottir, Marta
    Reykjavik University Department of Computer Science, , Menntavegur 1, 102 Reykjavik, Iceland.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Stadin, Magdalena
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3.
    Experiences of Extensive User Involvement through Vision Seminars in a Large IT Project2023In: Interacting with computers, ISSN 0953-5438, E-ISSN 1873-7951, Vol. 35, no 4, p. 543-552Article in journal (Refereed)
    Abstract [en]

    As the complexity of IT systems increases, the demand for methods taking the whole work situation into account grows. The Vision Seminar (VS) process addresses the future usage of technologies in complex digital work environments. This paper describes the experiences of conducting the VS process in the context of a large IT project to improve study-administrative work. The participants and stakeholders' experiences of participating in VS workshops were studied as the effect the participants and stakeholders believed the vision might have. Data were gathered through interviews and a survey. The participants were confident that the time spent on workshops was worthwhile and that achieving the future described in the resulting vision was feasible. The stakeholders perceived the VS process as rigorous. They were happily surprised by the positive spirit and engagement displayed by the participants. The utility of the resulting vision not being obvious was the most notable weakness mentioned.

  • 4.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nauwerck, Gerolf
    Uppsala University, University Administration, Planning Division.
    Nyberg, Britta
    Uppsala University, University Administration, Planning Division.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Ekonomiadministratörernas IT-relaterade arbetsmiljö vid Uppsala universitet: En kortfattad rapport från KiA-projektet2014Report (Other academic)
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  • 5.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3.
    Lárusdóttir, Marta K.
    Reykjavik University .
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nauwerck, Gerolf
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Walking in the Jungle with a Machete: ICT Leaders' Perspectives on User-Centred Systems Design2022In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001, Vol. 41, no 6, p. 1230-1244Article in journal (Refereed)
    Abstract [en]

    Previous research has established that leaders in information and communication technology (ICT) are crucial for establishing a user-centred systems design perspective in ICT for work-related tasks. This paper therefore describes the perspectives of 18 ICT leaders in three kinds of leadership roles (managers, project leaders and specialists) in order to understand their views of user-centred systems design concerning ICT. It uses the concept of technological frames of reference to analyse three domains: technology-in-use, technology strategy and nature of technology. The results show that many specialists see user involvement as a critical factor in successfully establishing new information and communication technologies, but that these systems are currently built around the needs of management rather than end users. Looking forward, all three relevant social groups are optimistic about how ICT will become more user-centred and more strategically aligned in the future. However, changes in ICT are described as extremely energy-consuming and difficult – akin to ‘walking in the jungle with a machete’. Finally, we discuss the relevance of technological frames and present some implications for the successful establishment of user-centred system design as a perspective in organisations.

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  • 6.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nauwerck, Gerolf
    Uppsala University, University Administration, Planning Division.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Things take time: Establishing usability work in a university context2015In: European Journal of Higher Education IT, ISSN 2409-1340, Vol. 2, no 1Article in journal (Refereed)
  • 7.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Nauwerck, Gerolf
    Uppsala University, University Administration, Planning Division.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lárusdóttir, Marta
    Challenges for action research on HWID in activity based workplaces2015In: INTERACT 2015 Adjunct Proceedings, University of Bamberg Press , 2015, p. 161-170Conference paper (Refereed)
  • 8.
    Cajander, Åsa
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    McDermott, Roger
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems.
    Vision seminars and administration of university education: A case study2015In: Proc. 1st Al Baha University and Uppsala University Symposium on Quality in Computing Education, 2015, p. 29-32Conference paper (Refereed)
  • 9.
    Carlson, Sara
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction.
    Löscher, Ida
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Fröjd, Camilla
    Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Surgical Sciences, Education in Nursing. Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Surgical Sciences, Anaesthesiology and Intensive Care. Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Surgical Sciences, Vascular Surgery.
    Using Cognitive Work Analysis to Model the Impact of Digitalization on Intensive Care NursingIn: Journal of Cognitive Engineering and Decision Making, ISSN 1555-3434, E-ISSN 2169-5032Article in journal (Refereed)
    Abstract [en]

    The continuous development of health IT fuels a process of ongoing digitalization that affects the work of hospital staff. A Cognitive Work Analysis methodology was used to investigate the impact of digitalization through a Clinical Information System (CIS), an addition to the basic Electronic Medical Record, on one intensive care unit (ICU). Both observations and semi-structured interviews were performed. The replacement of a paper charting system with a digital CIS that meant some of the administrative tasks could be automated and other tasks being performed on a computer screen instead of using paper. The nurses’ work domain was modeled and compared to a study performed prior to the implementation of the CIS. The study demonstrates the potential utility of the Cognitive Work Analysis approach (when applied both pre and post-implementation) to evaluate the impact of a CIS on ICU nurses.

  • 10.
    Golay, Diane
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Löscher, Ida
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    The impact of information and communication technology on work, workers, and the psychosocial work context: Research trends from 2000–20172019Manuscript (preprint) (Other academic)
  • 11. Grünloh, Christiane
    et al.
    Haslwanter, Jean D. Hallewell
    Kane, Bridget
    Lee, Eunji
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Moll, Jonas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Rexhepi, Hanife
    Scandurra, Isabella
    Using critical incidents in workshops to inform eHealth design2017In: Human-Computer Interaction: Part I, Springer, 2017, p. 364-373Conference paper (Refereed)
  • 12.
    Janols, Rebecka
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction.
    Göransson, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction.
    Evaluation of User Adoption during Three Module Deployments of Region-wide Electronic Patient Record Systems2014In: International Journal of Medical Informatics, ISSN 1386-5056, E-ISSN 1872-8243, Vol. 83, no 6, p. 438-449Article in journal (Refereed)
    Abstract [en]

    BACKGROUND:

    In Sweden there are modular region-wide EPR systems that are implemented at various health organisations in the region. The market is dominated by four IT systems that have been procured and deployed in 18 out of 21 regions.

    METHODS:

    In a 2.5-year research study, deployments of three region-wide EPR modules: a patient administration system, eReferral module and eMedication module were followed and evaluated. Health professionals, EPR maintenance organisation, IT and health care managers were observed, interviewed and responded to questionnaires.

    RESULTS:

    Although the same deployment process was used during the three deployments, large variations in the units' adoptions were observed. The variations were due to: (1) expectation and attitude, (2) management and steering, (3) end-user involvement, (4) EPR learning, and (5) usability and the possibility of changing and improving the EPR.

    CONCLUSIONS:

    If changes in work processes are not considered in development and deployment, the potential benefits will not be achieved. It is therefore crucial that EPR deployment is conceived as organisational development. Users must be supported not just before and during the go-live phase, but also in the post-period. A problem often encountered is that it is difficult to make late changes in a region-wide EPR, and it is an open question whether it is possible to talk about a successful deployment if the usability of the introduced system is low.

  • 13.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Change and resistance to change in health care: Inertia in sociotechnical systems2014Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis explores change and resistance to change of IT systems in organisations from a sociotechnical perspective. The work is drawing on empirical data gathered during two Action Research projects in Swedish Health Care: one regarding the deployment of electronic patient record systems within health care organisations, and the other regarding the deployment of eHealth services geared towards patients and citizens. Resistance to change is classified as an indicator of social inertia, and the concept of counter-implementation, comprising three general strategies to obstruct change initiatives, is used to highlight the political aspects of social inertia. For the analysis, the concept of social inertia is used as a point of departure towards inertia in sociotechnical systems by applying values and principles from sociotechnical systems research, most prominently the interdependence-characteristic. This extended concept is used to show and discuss how IT systems can either enforce change or be a source of inertia preventing change in organisations, and such planned or inadvertent effects of implementing IT systems are discussed as a significant source of user resistance.

    List of papers
    1. Mind the gap: Towards a framework for analysing the deployment of IT systems from a sociotechnical perspective
    Open this publication in new window or tab >>Mind the gap: Towards a framework for analysing the deployment of IT systems from a sociotechnical perspective
    2013 (English)In: Past History and Future Challenges of Human Work Interaction Design: Generating Cross-domain Knowledge about Connecting Work Analysis and Interaction Design, South Africa: University of Cape Town , 2013, p. 28-33Conference paper, Published paper (Refereed)
    Abstract [en]

    Deployment of IT is little discussed in research literature, despite the fact that a successful deployment encompasses complexities and difficulties well worth investigating. The deployment phase of IT systems can be a make-or-break moment for usefulness of the system due to sociotechnical factors. We argue that there is a gap between the technological artefact produced and the social requirements that govern how well the system will fit in the organisation. Hence, in this work in progress paper we present a framework (the SOT framework) for analysing deployment of IT from a sociotechnical perspective.

    Place, publisher, year, edition, pages
    South Africa: University of Cape Town, 2013
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-225885 (URN)978-0-620-58037-3 (ISBN)
    Conference
    INTERACT 2013 Workshop
    Projects
    DOME
    Available from: 2013-09-02 Created: 2014-06-09 Last updated: 2018-01-11Bibliographically approved
    2. Evaluation of User Adoption during Three Module Deployments of Region-wide Electronic Patient Record Systems
    Open this publication in new window or tab >>Evaluation of User Adoption during Three Module Deployments of Region-wide Electronic Patient Record Systems
    2014 (English)In: International Journal of Medical Informatics, ISSN 1386-5056, E-ISSN 1872-8243, Vol. 83, no 6, p. 438-449Article in journal (Refereed) Published
    Abstract [en]

    BACKGROUND:

    In Sweden there are modular region-wide EPR systems that are implemented at various health organisations in the region. The market is dominated by four IT systems that have been procured and deployed in 18 out of 21 regions.

    METHODS:

    In a 2.5-year research study, deployments of three region-wide EPR modules: a patient administration system, eReferral module and eMedication module were followed and evaluated. Health professionals, EPR maintenance organisation, IT and health care managers were observed, interviewed and responded to questionnaires.

    RESULTS:

    Although the same deployment process was used during the three deployments, large variations in the units' adoptions were observed. The variations were due to: (1) expectation and attitude, (2) management and steering, (3) end-user involvement, (4) EPR learning, and (5) usability and the possibility of changing and improving the EPR.

    CONCLUSIONS:

    If changes in work processes are not considered in development and deployment, the potential benefits will not be achieved. It is therefore crucial that EPR deployment is conceived as organisational development. Users must be supported not just before and during the go-live phase, but also in the post-period. A problem often encountered is that it is difficult to make late changes in a region-wide EPR, and it is an open question whether it is possible to talk about a successful deployment if the usability of the introduced system is low.

    National Category
    Human Computer Interaction
    Research subject
    Human-Computer Interaction; Medical Informatics
    Identifiers
    urn:nbn:se:uu:diva-196508 (URN)10.1016/j.ijmedinf.2014.02.003 (DOI)000335903400005 ()24630924 (PubMedID)
    Available from: 2013-03-11 Created: 2013-03-11 Last updated: 2018-01-11Bibliographically approved
    3. Development of novel eHealth services for citizen use: Current system engineering vs. best practice in HCI
    Open this publication in new window or tab >>Development of novel eHealth services for citizen use: Current system engineering vs. best practice in HCI
    2013 (English)In: Human-Computer Interaction – INTERACT 2013: Part II, Springer Berlin/Heidelberg, 2013, p. 372-379Conference paper, Published paper (Refereed)
    Place, publisher, year, edition, pages
    Springer Berlin/Heidelberg, 2013
    Series
    Lecture Notes in Computer Science ; 8118
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-210076 (URN)10.1007/978-3-642-40480-1_24 (DOI)000342898400024 ()978-3-642-40479-5 (ISBN)
    Conference
    INTERACT 2013, September 2–6, Cape Town, South Africa
    Projects
    DOME
    Funder
    Vinnova, 2012-02233
    Available from: 2013-09-04 Created: 2013-10-30 Last updated: 2021-11-30Bibliographically approved
    4. Development of patient access to electronic health records as a step towards ubiquitous public eHealth
    Open this publication in new window or tab >>Development of patient access to electronic health records as a step towards ubiquitous public eHealth
    2013 (English)In: European Journal of ePractice, E-ISSN 1988-625X, Vol. 20, p. 21-36Article in journal (Refereed) Published
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-212477 (URN)
    Projects
    DOME
    Available from: 2013-11-21 Created: 2013-12-10 Last updated: 2023-10-23Bibliographically approved
    Download full text (pdf)
    fulltext
  • 14.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Inertia in Sociotechnical Systems: On IT-related Change Processes in Organisations2017Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The introduction of new information technology (IT) in an organisation is one way of changing the conditions for how tasks and work processes can be designed and performed, as well as how people in the organisation interact with each other. Today, many Swedish workers rely completely on IT to be able to perform their jobs, while experiencing a combination of continuous and intermittent IT-related changes that affect this ability.

    The introduction of new or updated IT systems in an organisation is an example of what is referred to as an IT-related change process in this thesis. Because IT has become such an integral part of modern organisations, many change processes in organisations are simultaneously enabled and constrained by the IT systems involved in a change process. In this thesis, I introduce the concept of inertia in sociotechnical systems to analyse IT-related change processes in organisations, and how achieving the goals of these processes is complicated by organisational, social, and physical aspects in addition to technology.

    The context of this thesis is the Swedish public sector domains of health-care and higher education, and the result of research studies and experiences from four action research projects in these settings. The contribution of this thesis adds to the contributions of the included papers through the definition of inertia in sociotechnical systems and its subsequent application. The thesis shows that the concept of inertia in sociotechnical systems can be used to understand IT-related change processes as changes to the characteristics of a sociotechnical system, and, in the context of organisations, how these processes affect and are affected by an organisation’s characteristics. This is illustrated in the thesis through the application of the concept on examples of IT-related change processes from the included papers and research projects. In addition, the thesis shows that the use of vision seminar methods can benefit Swedish organisations, since new IT is often introduced without clearly defined, expressed, understood, and accepted goals.

    List of papers
    1. Mind the gap: Towards a framework for analysing the deployment of IT systems from a sociotechnical perspective
    Open this publication in new window or tab >>Mind the gap: Towards a framework for analysing the deployment of IT systems from a sociotechnical perspective
    2013 (English)In: Past History and Future Challenges of Human Work Interaction Design: Generating Cross-domain Knowledge about Connecting Work Analysis and Interaction Design, South Africa: University of Cape Town , 2013, p. 28-33Conference paper, Published paper (Refereed)
    Abstract [en]

    Deployment of IT is little discussed in research literature, despite the fact that a successful deployment encompasses complexities and difficulties well worth investigating. The deployment phase of IT systems can be a make-or-break moment for usefulness of the system due to sociotechnical factors. We argue that there is a gap between the technological artefact produced and the social requirements that govern how well the system will fit in the organisation. Hence, in this work in progress paper we present a framework (the SOT framework) for analysing deployment of IT from a sociotechnical perspective.

    Place, publisher, year, edition, pages
    South Africa: University of Cape Town, 2013
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-225885 (URN)978-0-620-58037-3 (ISBN)
    Conference
    INTERACT 2013 Workshop
    Projects
    DOME
    Available from: 2013-09-02 Created: 2014-06-09 Last updated: 2018-01-11Bibliographically approved
    2. Evaluation of User Adoption during Three Module Deployments of Region-wide Electronic Patient Record Systems
    Open this publication in new window or tab >>Evaluation of User Adoption during Three Module Deployments of Region-wide Electronic Patient Record Systems
    2014 (English)In: International Journal of Medical Informatics, ISSN 1386-5056, E-ISSN 1872-8243, Vol. 83, no 6, p. 438-449Article in journal (Refereed) Published
    Abstract [en]

    BACKGROUND:

    In Sweden there are modular region-wide EPR systems that are implemented at various health organisations in the region. The market is dominated by four IT systems that have been procured and deployed in 18 out of 21 regions.

    METHODS:

    In a 2.5-year research study, deployments of three region-wide EPR modules: a patient administration system, eReferral module and eMedication module were followed and evaluated. Health professionals, EPR maintenance organisation, IT and health care managers were observed, interviewed and responded to questionnaires.

    RESULTS:

    Although the same deployment process was used during the three deployments, large variations in the units' adoptions were observed. The variations were due to: (1) expectation and attitude, (2) management and steering, (3) end-user involvement, (4) EPR learning, and (5) usability and the possibility of changing and improving the EPR.

    CONCLUSIONS:

    If changes in work processes are not considered in development and deployment, the potential benefits will not be achieved. It is therefore crucial that EPR deployment is conceived as organisational development. Users must be supported not just before and during the go-live phase, but also in the post-period. A problem often encountered is that it is difficult to make late changes in a region-wide EPR, and it is an open question whether it is possible to talk about a successful deployment if the usability of the introduced system is low.

    National Category
    Human Computer Interaction
    Research subject
    Human-Computer Interaction; Medical Informatics
    Identifiers
    urn:nbn:se:uu:diva-196508 (URN)10.1016/j.ijmedinf.2014.02.003 (DOI)000335903400005 ()24630924 (PubMedID)
    Available from: 2013-03-11 Created: 2013-03-11 Last updated: 2018-01-11Bibliographically approved
    3. Development of novel eHealth services for citizen use: Current system engineering vs. best practice in HCI
    Open this publication in new window or tab >>Development of novel eHealth services for citizen use: Current system engineering vs. best practice in HCI
    2013 (English)In: Human-Computer Interaction – INTERACT 2013: Part II, Springer Berlin/Heidelberg, 2013, p. 372-379Conference paper, Published paper (Refereed)
    Place, publisher, year, edition, pages
    Springer Berlin/Heidelberg, 2013
    Series
    Lecture Notes in Computer Science ; 8118
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-210076 (URN)10.1007/978-3-642-40480-1_24 (DOI)000342898400024 ()978-3-642-40479-5 (ISBN)
    Conference
    INTERACT 2013, September 2–6, Cape Town, South Africa
    Projects
    DOME
    Funder
    Vinnova, 2012-02233
    Available from: 2013-09-04 Created: 2013-10-30 Last updated: 2021-11-30Bibliographically approved
    4. Things take time: Establishing usability work in a university context
    Open this publication in new window or tab >>Things take time: Establishing usability work in a university context
    2015 (English)In: European Journal of Higher Education IT, ISSN 2409-1340, Vol. 2, no 1Article in journal (Refereed) Published
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-230312 (URN)
    Available from: 2014-06-11 Created: 2014-08-22 Last updated: 2018-01-11Bibliographically approved
    5. Swinging machetes in the jungle: Technological frames, ICT leaders, and user centred perspectives
    Open this publication in new window or tab >>Swinging machetes in the jungle: Technological frames, ICT leaders, and user centred perspectives
    2017 (English)In: Behaviour & Information Technology, ISSN 0144-929XArticle in journal (Other academic) Submitted
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-326798 (URN)
    Available from: 2017-07-29 Created: 2017-07-29 Last updated: 2018-01-13Bibliographically approved
    6. Students envisioning the future
    Open this publication in new window or tab >>Students envisioning the future
    Show others...
    2016 (English)In: Proc. 46th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE Press, 2016Conference paper, Published paper (Refereed)
    Abstract [en]

    How can students be included as critical stakeholders in the systems and services provided by a university? To address the whole student experience, we engaged students and employees at a large Swedish university in a vision seminar process to elicit how these groups envisioned an ideal future university, and the necessary changes to technology and organisational structures required to achieve this ideal version. The process entailed six four-hour workshops with four groups consisting of six participants each. A survey instrument was used to follow up on the participants' experiences of participating in the vision seminar process and their thoughts on the future of the university. The results show that the participating students were more positive compared to the university employees. The students envisioned harmonized interdepartmental systems, seamlessly integrating a variety of services into one university provided solution. The employees envisioned their future work as flexible, enabled by technology providing excellent support without hindering pedagogical and organisational development. Using technological frames, these visions of the future are identified, analysed and discussed in relation to the quality of university education and a holistic view on students' university experience. Finally we discuss the broader implications of the visions on the future of university education.

    Place, publisher, year, edition, pages
    Piscataway, NJ: IEEE Press, 2016
    National Category
    Computer and Information Sciences Educational Sciences
    Identifiers
    urn:nbn:se:uu:diva-311004 (URN)10.1109/FIE.2016.7757701 (DOI)000392331500349 ()978-1-5090-1790-4 (ISBN)
    Conference
    FIE 2016, October 12–15, Erie, PA
    Available from: 2016-12-01 Created: 2016-12-20 Last updated: 2021-01-13Bibliographically approved
    7. What is the use of vision seminars?: An evaluation from the perspective of participants and stakeholders
    Open this publication in new window or tab >>What is the use of vision seminars?: An evaluation from the perspective of participants and stakeholders
    2017 (English)In: Behaviour & Information Technology, ISSN 0144-929XArticle in journal (Other academic) Submitted
    National Category
    Human Computer Interaction
    Identifiers
    urn:nbn:se:uu:diva-326797 (URN)
    Available from: 2017-07-29 Created: 2017-07-29 Last updated: 2018-01-13Bibliographically approved
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  • 15.
    Lind, Thomas
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Brattlöf, Fredrik
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Göransson, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Jansson, Anders
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Förstudierapport: Införande av verksamhetsstödjande IT-system. Problem, effekter och nytta2013Report (Other academic)
    Abstract [sv]

    Under hösten 2011 har en förstudie genomförts för att kartlägga och analysera dagens processer för utveckling, anskaffande, införande och utvärdering av administrativa IT-system vid Uppsala universitet (UU). Förstudien, Införande av verksamhetsstödjande IT-system. Problem, effekter och nytta, har genomförts av forskare vid avdelningen för människa-datorinteraktion (MDI) vid institutionen för informationsteknologi, UU. Förstudien har gjorts på uppdrag av universitetsdirektör Ann Fust och kontaktperson har varit Britta Nyberg, enheten för planering, uppföljning och stöd för verksamhetsutveckling.

    Arbetet har dels bestått av en kartläggning och analys av dagens utvecklings- och införandeprocesser och de problem man upplever i samband med dessa, dels några analyser av hur användare uppfattar de IT-system man idag har.

    Sammanfattningsvis har kartläggningen och analysen visat att det finns en stor förbättringspotential när det gäller processer för verksamhets- och IT-utveckling samt hur användbarhetsaspekter beaktas i utveckling, anskaffande, införande och utvärdering av IT-system. Kartläggningen av processer som används vid UU visar att det inte finns några enhetliga processer som används generellt inom UU, men att det lokalt finns fungerande sådana. Några exempel är förvaltningen som sedan några år arbetar enligt PM3, och avdelningen för IT och inköp som använder sig av ITIL. I de idag pågående IT-projekten varierar arbetssättet mycket. Det finns inga rekommenderade processer eller arbetssätt utan projektledaren lägger upp arbetet baserat på egna erfarenheter.

    Inom UU arbetar man generellt inte med användarcentrerade processer, och användbarhetsaspekter är inte prioriterade. Inom vissa projekt och i viss förvaltning förekommer en del arbete med fokus på användbarhet. Referensgrupper används som en form av användarmedverkan, men med olika mål och syften. Införandeprocesser upplevs generellt som problematiska inom UU och här finns påtagliga problem. Den upplevda användbarheten i de administrativa IT-systemen varierar, men generellt anser förstudiens intervjupersoner att det finns stor förbättringspotential.

    Fallstudien av Raindanceportalen visar att olika användargrupper upplever systemet på helt olika sätt. De som har utbildning i Raindance (ekonomiadministratörer) och använder det i sina kärnuppgifter upplever att systemet i ganska stor utsträckning stöder arbetet. Övriga användare som använder systemet mer sällan och som administrativt stödsystem har klart större problem med systemet.

    I en avslutande diskussion ger vi en sammanställning av de observerade problemen, ger förslag på vad som fordras för att utveckla kunskaper kring problem och möjligheter och för att införa förbättrade processer, samt för att   på sikt   få bättre och effektivare administrativa IT-system inom UU.

    Download full text (pdf)
    fulltext
  • 16.
    Lind, Thomas
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Mind the gap: Towards a framework for analysing the deployment of IT systems from a sociotechnical perspective2013In: Past History and Future Challenges of Human Work Interaction Design: Generating Cross-domain Knowledge about Connecting Work Analysis and Interaction Design, South Africa: University of Cape Town , 2013, p. 28-33Conference paper (Refereed)
    Abstract [en]

    Deployment of IT is little discussed in research literature, despite the fact that a successful deployment encompasses complexities and difficulties well worth investigating. The deployment phase of IT systems can be a make-or-break moment for usefulness of the system due to sociotechnical factors. We argue that there is a gap between the technological artefact produced and the social requirements that govern how well the system will fit in the organisation. Hence, in this work in progress paper we present a framework (the SOT framework) for analysing deployment of IT from a sociotechnical perspective.

  • 17.
    Lind, Thomas
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Towards using the creation of a mosaic as a metaphor for change2014In: Proc. 8th European Conference on IS Management and Evaluation (ECIME 2014), Reading, UK: Academic Conferences Publishing, 2014, p. 377-379Conference paper (Refereed)
  • 18.
    Lind, Thomas
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Education Research.
    Björklund, Annika
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction.
    The Use of Scenarios in a Vision Seminar Process: The Case of Students Envisioning the Future of Study-Administration2020Conference paper (Refereed)
  • 19.
    Lind, Thomas
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Education Research.
    Sandblad, Bengt
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Daniels, Mats
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computer Systems. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Education Research.
    Lárusdóttir, Marta
    McDermott, Roger
    Clear, Tony
    Students envisioning the future2016In: Proc. 46th ASEE/IEEE Frontiers in Education Conference, Piscataway, NJ: IEEE Press, 2016Conference paper (Refereed)
    Abstract [en]

    How can students be included as critical stakeholders in the systems and services provided by a university? To address the whole student experience, we engaged students and employees at a large Swedish university in a vision seminar process to elicit how these groups envisioned an ideal future university, and the necessary changes to technology and organisational structures required to achieve this ideal version. The process entailed six four-hour workshops with four groups consisting of six participants each. A survey instrument was used to follow up on the participants' experiences of participating in the vision seminar process and their thoughts on the future of the university. The results show that the participating students were more positive compared to the university employees. The students envisioned harmonized interdepartmental systems, seamlessly integrating a variety of services into one university provided solution. The employees envisioned their future work as flexible, enabled by technology providing excellent support without hindering pedagogical and organisational development. Using technological frames, these visions of the future are identified, analysed and discussed in relation to the quality of university education and a holistic view on students' university experience. Finally we discuss the broader implications of the visions on the future of university education.

  • 20.
    Lind, Thomas
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Laaksoharju, Mikael
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Evaluation of the Uppsala University ROLE Prototype2012Report (Other academic)
    Abstract [en]

    This report presents an evaluation of a prototype of a personal learning environment, the ROLE prototype testbed at Uppsala University. The foci of the evaluation was the usability of the system and providing feedback to the ROLE project on the users’ impression of how well the system functioned as a personal learning environment. Two HCI researchers conducted the usability evaluation in the spring of 2012. The context of the evaluation was a course in Social Media and Web 2.0 at Uppsala University, and a survey was used for the assessment. The survey consisted of 28 questions and was answered by 16 of approximately 20 students attending the course (~80%). The report contains results from the analysis of data and some interesting results are that the students felt like they were part of a team while working with the system, and that the advanced inter-widget communication introduced in the system did not create conceptual difficulties for them. Furthermore, the best predictor for the value of the system seem to be how well it supports collaboration between peers. This implies that in online education it is important to focus on supporting collaboration.

    Download full text (pdf)
    Evaluation_of_the_Uppsala_University_ROLE_Prototype
  • 21.
    Lind, Thomas
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lárusdóttir, Marta
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    What is the use of vision seminars?: An evaluation from the perspective of participants and stakeholders2017In: Behaviour & Information Technology, ISSN 0144-929XArticle in journal (Other academic)
  • 22.
    Löscher, Ida
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Cognitive Work Analysis to support development of health IT in a complex organizationIn: Applied Ergonomics, ISSN 0003-6870, E-ISSN 1872-9126Article in journal (Refereed)
    Abstract [en]

    The continuous development of health IT fuels a process of ongoing digitalization that can affect the work of hospital staff negatively with respect to the poor integration of IT systems. One aim is to understand challenges associated with the work of implementing health IT systems within a complex organization. Another aim is to explore how an abstraction hierarchy, a modeling tool from the cognitive work analysis framework, can be used for development of health IT by visualizing how IT systems’ functions overlap, interfere with or depend on each other. We interviewed decision makers holding different positions at a large university hospital in Sweden and the possible use of the abstraction hierarchy was evaluated during a workshop. Multiple challenges are associated with the development of health IT systems, including difficulties in usability work, various work roles and use cases, the complexity of the organization, external development and technical and legal barriers to system integration. The abstraction hierarchy could indicate the need for further investigation of functionality overlap and reveal collaboration needs between development projects.

  • 23.
    Löscher, Ida
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Visualizing Purpose and Functionality Overlaps of Health IT Systems using an Abstraction Hierarchy2019In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Newbury Park, California: Sage Publications, 2019, Vol. 63, p. 317-321Conference paper (Refereed)
    Abstract [en]

    The development of health IT fuels a digitalization process that affects the work of hospital staff negatively in the case of poor integration of IT systems. A challenge lies in keeping track of the existing IT systems and possible overlapping functions. The Abstraction Hierarchy model from the Cognitive Work Analysis framework describes how parts of a complex system relate to the over-arching goals of the system, which could work as an overview of the IT systems. In this study, we explore how an Abstraction Hierarchy can be used to visualize how IT systems’ functions overlap, interfere with, or depend on each other. The Abstraction Hierarchy was developed based on documentation, interviews, and a study visit at a hospital ward. The overlaps in functionality visualized in the Abstraction Hierarchy could serve as indicators for the need for further investigation of effects on the hospital staff’s work.

    Download full text (pdf)
    fulltext
  • 24.
    Nauwerck, Gerolf
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Digital transformation and the changing role of student administrators: A case study2017In: European Journal of Higher Education IT, ISSN 2519-1764, Vol. 4, no 1, p. 345-353Article in journal (Refereed)
  • 25.
    Nauwerck, Gerolf
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Cajander, Åsa
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Lárusdóttir, Marta
    Swinging machetes in the jungle: Technological frames, ICT leaders, and user centred perspectives2017In: Behaviour & Information Technology, ISSN 0144-929XArticle in journal (Other academic)
  • 26.
    Sandblad, Bengt
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction.
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Why Digital Systems Do Not Reach Their Full Potential in Organizations2019In: XRDS: Crossroads, The ACM Magazine for Students, ISSN 1528-4972, Vol. 25, no 2, p. 32-27Article in journal (Other academic)
  • 27.
    Scandurra, Isabella
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Holgersson, Jesper
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Myreteg, Gunilla
    Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
    Development of novel eHealth services for citizen use: Current system engineering vs. best practice in HCI2013In: Human-Computer Interaction – INTERACT 2013: Part II, Springer Berlin/Heidelberg, 2013, p. 372-379Conference paper (Refereed)
  • 28.
    Scandurra, Isabella
    et al.
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Holgersson, Jesper
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Myreteg, Gunilla
    Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
    Development of patient access to electronic health records as a step towards ubiquitous public eHealth2013In: European Journal of ePractice, E-ISSN 1988-625X, Vol. 20, p. 21-36Article in journal (Refereed)
  • 29. Vieritz, Helmut
    et al.
    Ullrich, Carsten
    Isaksson, Erik
    Schmitz, Hans-Christian
    von der Heiden, Bodo
    Borau, Kerstin
    Shen, Ruimin
    Palmér, Matthias
    Lind, Thomas
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Laaksoharju, Mikael
    Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
    Case Study 1: Using widget bundles for formal learning in higher education2015In: Responsive Open Learning Environments: Outcomes of Research from the ROLE Project, Springer, 2015, p. 79-113Chapter in book (Other academic)
1 - 29 of 29
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