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  • 1.
    Aakhus, Mark
    et al.
    Rutgers University.
    Ågerfalk, Pär
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    Lennmyr, Fredrik
    Uppsala universitet, Medicinska och farmaceutiska vetenskapsområdet, Medicinska fakulteten, Institutionen för kirurgiska vetenskaper, Anestesiologi och intensivvård.
    Digital Innovation as Design of Digital Practice: Doctors as Designers in Healthcare2018Inngår i: Proceedings of the 51st Hawaii International Conference on System Sciences, Association for Information Systems, Association for Information Systems, 2018, s. 4594-4601Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Medical professionals are increasingly assuming the role of maker and creator. At the same time, digital innovations, as part of evolving information infrastructures, are becoming increasingly prevalent in healthcare. In this paper, we adopt a Schönian approach to understand how a medical professional, who is not an IS designer by trade, engages in the design of digital practice -” turning what may appear as a failed digital innovation effort into a successful design of digital practice. Our inquiry suggests three pragmatic principles that call for further investigation: (a) professionals can make a significant contribution to design work by inventing means for fact-based, reflective engagement with the situation; (b) the reorganization of work practice involves organizational design, information system design, and communication design; and (c) developing design as digital practice entails the development of fact-based design practice and must engage practical theories.

  • 2. Aakhus, Mark
    et al.
    Ågerfalk, Pär
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Lyytinen, Kalle
    Te’eni, Dov
    Symbolic Action Research in Information Systems: Introduction to the Special Issue2014Inngår i: Management Information Systems Quarterly, ISSN 0276-7783, E-ISSN 2162-9730, Vol. 38, nr 4, s. 1187-1200Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    This special issue introduction explores the need to study information systems as symbolic action systems, defines broadly the research domain and related assumptions, notes the origins of this perspective, articulates its key lines of study, and discusses the state of the field in light of published research. The essay also positions the three papers of the special issue in the broader Information Systems (IS) discourse and notes their specific contribution in bridging so far unconnected streams of research and expanding research methods amenable to symbolic action research. This introductory essay furthermore observes some unique challenges in pulling together the special issue that invited the editors to combat against the tendency to approach communicative processes associated with information systems as primarily psychological processes. In closing we note several lines of inquiry that can strengthen future studies of symbolic action including better design theories, more flexible and open use of methods, and attentive use of rich traditions that inform symbolic action research in IS.

  • 3.
    abbes, cyrine
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Online Digital Media Practices on Twitter By Korean Pop Idol BTS and Fans:  A Case on BTS (방탄소년단) and their Fans2019Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    The research conducted focused on the media practices by a South Korean band « BTS » and the named fandom « A.R.M.Y ». Through the use of Twitter, the research consisted in making use of BTS’s Twitter posts to study what they are doing on social media in order to engage fans, as well as the type of practices that are being executed. The second part of the study investigated the fandoms’ interaction, participation, and online engagement in regard to the media content tweeted by the south Korean band. Mix methods were used in order to answer the three research questions that were presented for this research. An analysis of media practices was conducted through a content analysis then followed by an online survey. The analysis highlighted that shared practices and regular media use were an important factor in the creation of a participatory culture. Culture was also shown to be an important component to the generation of fan engagement and artist interaction with their respective fandom. In addition, through fans high participation in online activities, the investigation was able to demonstrate that fans developed shared practices and shared identities, which were emerged from their activities. Furthermore, BTS members have shown that their cultural habits were important for engaging fans.

    Overall, the results of this study concluded that media practices are various and are executed in ways that allow the South Korean band to keep an online relationship with their fans through diverse media content that is published on their own personal managed Twitter account. In response to that, fans have shown a constant interactions and engagements by liking, retweeting, commenting to the bands’ tweets, along with other different activities that have been demonstrated in the analysis chapter. 

     

    Keywords: Social Media, K-pop, Fandom, Digital media practices, Participatory culture, engagement and interaction, Twitter

  • 4.
    Abdlbari, Abdulbari
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Product registration in e-commerce for small and medium companies (SMEs): Usability aspects2015Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    People these days are able to buy almost anything online. With a continuously increased E-commerce, small and medium sized companies (SMEs) feel obligated to enter the competitive E-commerce market. Moreover, for small companies with little or no experience in e-commerce it could become overwhelming to get a web-shop up and running. One important tasks in managing a web-shop is to register products into the system. This must be easy and efficient. The focus of this thesis is to answer the question "How can user-centered design principles improve productregistration, particularly in the SME context?". At the start of this study, surveys and interviews were conducted, which showed that product registration is very time consuming at the moment. User tests were conducted to measure the efficiency and the general usability of a system maintaining over 100 active web-shops. Based on the results of the first iteration of the user test conducted, design changes were proposed and implemented. A second iteration of the user test showed improved efficiency and substantially less errors. The most important new design elements were related to navigation, workflow and adjustment of input fields to the data sources. Thus it has been shown that the threshold for SME web-shops to go online can be lowered by a systematic application of user-centered design of the user interface.

  • 5.
    Abdulrahim, Muhanad Adnan Abdulrahim
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Investigating the requirements for an e-service that provide relevant online information for newly arrived immigrants in Sweden2014Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    There is a huge need for information when you arrive as an immigrant in a new country. The purpose of the study is to find out recommendations for an information portal for newly arrived immigrants in Sweden.

    First, a survey was conducted to the webmasters of relevant authorities online resources regarding their ways of considering the needs of immigrant users. The answers showed that the webmasters of the official websites showed interest in considering the needs of immigrants in their websites by including pages in different languages, but most of them considered this to be difficult, expensive and problematic.

    To know more about a particular user group, a survey, interviews and observations have been done.

    A survey to newly arrived immigrants showed that their ICT skills are comparable to the average of Swedish citizens. In spite of differences within the immigrant group, like age, gender and cultural factors, they also shared common characteristics. Most of the immigrants trusted Swedish websites and Swedish authorities websites as reliable information resources more than websites in their mother-tongue.

    Test-persons were faced with the task of finding information about the possibility to borrow money for furniture for the first home in Sweden, our observations showed that very few of the test-persons managed to find their way to the correct authority webpage (Studiemedels-nämnden). Most test-persons tried by using many ways to search for the information, but all except two gave up. None of the test-persons managed to find the pages that were translated to their mother-tongue.

    The study points out the need for a systematical approach to web information for newly arrived immigrants to help them with their integration process and benefit from Swedish e-government services. A central multilingual portal website should be the heart of this program.

    This approach can be introduced in SFI schools given that all SFI schools are supplied with computers.

  • 6.
    Abrahamsson, Ebba
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Waern-Bugge, Fredrik
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Framgångsfaktorer vid en agil övergång2018Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
  • 7.
    Abramian, Fredrik
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    Wedholm, Joel
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    BYOD och Cloud Computing: En vägledande studie för hur BYOD bör bedrivas säkert tillsammans med cloud computing2013Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Syftet med denna uppsats är att få en insikt i hur informationssäkerhetsarbetet påverkas av Bring Your Own Device (BYOD) i kombination med cloud computing. Författarna har kommit fram till sin slutsats genom att utföra intervjuer på två olika verksamheter samt en enkätundersökning som sedan har analyserats med aktuell teori. Utifrån detta har en kravspecifikation tagits fram som ett vägledande bidrag för organisationer.

  • 8. Adam, Frederic
    et al.
    Carlsson, Sven A.
    Sprague, Ralph
    Sammon, David
    Shanks, Graeme
    Moody, Daniel
    Keller, Christina
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    IS PhD Research in the 21st Century: a Tale of Candidates and their Supervisors2009Annet (Annet vitenskapelig)
  • 9.
    Adam, Paul
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Billing, Björn
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Vad utmärker användbarhet för expertanvändare i ett gränssnitt mot big data?2014Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
  • 10.
    Adamsson, Niklas
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Axner, Tom
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Getting the audience's attention by going viral: A case study on Sverige för UNHCR’s video messages on the refugee crisis2016Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Denna studie argumenterar för att dagens mediesamhälle fungerar som en hybrid, där sociala medier och traditionella medier lever och verkar i symbios. Det som får tillräckligt stor spridning på sociala medier kan påverka nyhetsdagordningen och därmed vad allmänheten anser vara viktigt för tillfället. Detta är betydelsefullt för biståndsorganisationer som, för att kunna nå ut till många och öka chanserna till att samla in pengar, är i behov av att deras sak får plats på dagordningen. Studien baseras på en kvantitativ innehållsanalys av samtliga publicerade videoklipp av Sverige för UNHCR på Facebook under 2015. Variablerna baserades på teorier om viralitet, som ursprungligen har utvecklats inom marknadsföring. Där ingick teori om social delning av känslor, social nätverksteori, self-determination theory samt marknadsföringsmodellen ”the Dragonfly effect”. Studien visade hur teorierna kunde utnyttjas även i detta sammanhang, om de anpassades utifrån kontexten. Resultatet visade att the Dragonfly effect tycks vara en lämplig modell i denna kontext. Videon ”Search for Syria” utmärkte sig i detta urval, genom att ha högst antal visningar kombinerat med en förhållandevis hög andel användarresponser, som bidrar till spridningen. Alla fyra steg inom Dragonfly-modellen kunde identifieras i denna video, vilket indikerar att detta är en lämplig modell för att öka chansen till spridning i denna kontext. Studien fann också att urvalet av videoklipp generellt inte var konstruerade på ett sätt som uppmuntrar till spridning. Vidare noterades att starka känslomässiga inslag, så som provokativa och obehagliga scener, förekommer mer i videor som fått flest visningar. Samtidigt tycks videoklipp med en större andel positiva och hoppfulla inslag få större användarrespons i form av ”gillningar”, kommentarer och delningar.

  • 11.
    Adolfsson, Sandra
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Lundholm, Paula
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Detaljhandelns förberedelser inför GDPR: En fallstudie om vilka förändringar företagen behöver utföra samt deras arbete kring GDPR2017Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Det rådande EU-direktivet som behandlar dataskydd från år 1995 är idag inte lika aktuellt som när det infördes. Det är därför i hög tid att en uppdatering kommer. I maj 2018 införs den nya dataskyddsförordningen, GDPR, som är EU:s senaste förordning. Den kommer ersätta Sveriges personuppgiftslag, PuL, som idag styr över hur personuppgifter behandlas. GDPR kommer innebära strängare lagar kring informationshantering och fler rättigheter till privatpersoner. Ett exempel är att privatpersoner kommer kunna be om att få alla data kopplad till personen raderade. Många företag erbjuder medlemskap till privatpersoner och lagrar därför kunduppgifter digitalt, vilket betyder att de påverkas av GDPR i stor grad då de måste omforma sina IT-system för att leva upp till de nya kraven.

    Denna studie handlar om fyra företag och förändringarna de står inför samt hur de arbetar med de nya kraven som GDPR innebär för dem. En kravmodell skapas med en sammanställning av de nya kraven och resultatet visar sedan vilka företag som börjat arbeta med de kraven. Resultatet visar även hur långt de kommit i sitt arbete med dataskyddsförordningen och kan förhoppningsvis vägleda andra företag i hur de bör arbeta med dataskyddsförordningen samt vilka förändringar de bör genomföra för att leva upp till de nya kraven.

  • 12.
    Afzal, Samra
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Big data analysis of Customers’ information: A case study of Swedish Energy Company’s strategic communication2019Independent thesis Advanced level (degree of Master (One Year)), 10 poäng / 15 hpOppgave
    Abstract [en]

    Big data analysis and inbound marketing are interlinked and can play a significant role in the identification of target audience and in the production of communication content as per the needs of target audience for strategic communication campaigns. By introducing and bringing the marketing concepts of big data analysis and inbound marketing into the field of strategic communication this quantitative study attempts to fill the gap in the limited body of knowledge of strategic communication research and practice. This study has used marketing campaigns as case studies to introduce a new strategic communication model by introducing the big data analysis and inbound marketing strategy into the three staged model of strategic communication presented by Gulbrandsen, I. T., & Just, S. N. in 2016. Big data driven campaigns are used to explain the procedure of target audience selection, key concepts of big data analysis, future opportunities, practical applications of big data for strategic communication practitioners and researchers by identifying the need for more academic research and practical use of big data analysis and inbound marketing in the strategic communication area. The study shows that big data analysis has potential to contribute in the field of strategic and target oriented communication. Inbound marketing and big data analysis has been used and considered as marketing strategy but this study is an attempt to shift the attention towards its role in strategic communication so there is a need to study big data analysis and inbound marketing with an open mind without confining it with some particular fields.

  • 13.
    Agadagba, Efeoghene
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    The Social Network of Changing Your Mind: 2016Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    We  are increasingly turn to social media for our news consumption two related media phenomenon that influence media consumption are the “Echo chamber” and “Filter Bubble”. Echo chamber this the phenomenon that we tend to have conversation only with those that has the same likeminded as we do while Filter bubble is created by Social media and information retrieval technology that tends to priorities showing us things it already know we like.

    The aim of this thesis is to suggest design solution for social media that may counter the effect of “Echo chamber” and “Filter Bubble”. The precise method used on this thesis is play centric design method and both intermediate and final evaluations were done through qualitative evaluation.

    At the end a design solution of Viewlette game were presented. It can be concluded that the suggested design solution may have the tendency to counter the effect of Filter bubble and Echo chamber on social networking site by enabling people that has conflicting points of view to still listen to each other and understand an argument from different perspective.

  • 14.
    Ageberg, Erik Gustaf
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Into tomorrow: Constructing scenarios for the record industry in the 21-century2009Independent thesis Advanced level (degree of Master (One Year)), 10 poäng / 15 hpOppgave
    Abstract [en]

    Purpose/Aim: The aim of this paper is to, through scenario planning methodology, present recommendations in order for record companies to be competitive in the near future. In order to achieve this goal three question where asked. (1) What are the most central problems of the record industry? (2) How can these problems affect the future in the industry? (3) In what way can record companies’ work to avoid these problems? The paper focuses on the Swedish market partly because of the given timeframe but also because of Sweden’s position in that of file sharing as well as technological advances. It is also assumed in this paper that the future of music sales will be concentrated to the Internet. Material/Method: The chosen method for this paper was scenario planning. An extensive literature study was complemented with interviews of key players involved in content consumption over the Internet. Main results: A fundamental issue for the future of the music industry is that of legislation. The outcome of the record industry’s future is almost exclusively dependent on the way, which the legislation takes. A stricter legislation, which includes violations of citizens’ personal integrity, may backfire and result in political pirate parties’ becoming members of parliaments. This may in turn result in that the intellectual property laws of the nineteenth century are removed. Suing private persons and trackers can result in record companies alienating an entire generation of music consumers. Record companies attempts to retain music as a product may prove to be futile within time, but they can absolutely prolong the period in which it is a product. It is nevertheless, not entirely negative for music to become a service. By being a service music can more easily be attached to another service, like an Internet subscription, or an experience.

  • 15.
    Aghaee, Naghmeh
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Social Media Use in Academia: Campus Students Perceptions of How Using Social Media Supports Educational Learning2010Independent thesis Advanced level (degree of Master (One Year)), 20 poäng / 30 hpOppgave
    Abstract [en]

    Traditional education system on campus has been using as a legacy over decades to support educational learning. The major change over time has been made by the use of technology supporting students in the academic community. As the majority of students in higher education today belong to the digital-age-student generation, they frequently use online technology to interact with instructors, other learners, and to access online materials. In this study, the result is primarily presented from campus students’ perceptions, to gain a deeper understanding of how social media is being used to support educational and collaborative/cooperative learning. Although, almost all the respondents are frequent social media users, only a quarter of them use such media regularly for academic purposes. Through use of social media in academia, students have encountered with benefits─ as convenience, possibility of interaction anywhere/anytime, time-saving, low price and many others─ in addition to facing to limitations─ such as less effective or spontaneous contact, connection problems, lack of platform compatibility, less creative and innovative thinking, and other issues─ which have been discussed in this study.

    This thesis adopted a qualitative research and the characterization of knowledge that is used is exploratory research method with the use of interview as a tool for empirical data collection. Twenty interviews have been conducted with Uppsala University higher education students within random subject disciplines. Among many different social media, the most frequent ones used by majority of students are e-mail, a common asynchronous media to interact with instructors and other learners; and Instant Messaging (IM), a synchronous communication way to interact with co-workers, classmates, or group-mates. Furthermore, learners use social media to coordinate their collaborative/cooperative work, share documents and ask questions. Facebook, Wikipedia, YouTube and other popular social media are also sometimes used for educational purposes.

    The findings indicate that social media seems particularly beneficial for supporting educational learning; though there are some negative aspect and limitations. Learners look at using the technology and social media as a complement to support their studies and collaboration/cooperation. However, not many of them consider using such media as a substitute for face-to-face interactions and the traditional campus education. By drawing on this thesis and the previous studies, proposition on how use of social media supports educational learning in the future has been emerged.

  • 16.
    Ahlgren, Carl
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Kesti, Sam
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Kommunikation i dubbel bemärkelse: Enkätsstudie av barnfamiljer och SL:s digitala plattformar 2013Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    As a result of a successful human development around the world an extensive urbanization of societies are taking place that are networked in various ways. In these networks, increased travel and digitization are central where individuals and organizations converge in a constant and immediate wireless and mobile technology flow. An example of this is Stockholm and its public transportation company Storstockholms Lokaltrafik (SL). Although most participate in most of the network society, SL is struggling with an audience that seldom travel with them: families with children. We intended to find out how the communication of SL´s digital platforms could get families to travel more with public transportation. The method for this was a survey via e-mail in which families were asked how they experience SL on website, mobile phone and social media. The survey was highlighted with theories and concepts of network society, e-government, convergence and interaction. Results show that families are satisfied with the main content, especially real-time and mobile functions on SL´s digital platforms, but there is a lack of interaction on social media. But whether how SL´s communication on digital platforms can get families to travel more with public transportation, the answer is that it is difficult. The conclusion is that SL must continue improve existing and develop new popular features, and visualize themselves and "make more of and effort" on the website and mobile platform on social media, to hold on to current families travel with public transportation and win the trust of new ones in the long run.

  • 17.
    Aizezi, Zulifuyemu
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    Identifying Mobile Phone Usability Issues in Informal Swedish Language Learning:What users think about it?2015Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    This thesis studies the usability issues of the mobile phone in informal Swedish language learning. The concept of usability is defined by expanding the technical usability attributes of Jakob Nielsen with other recent attributes derived from considering the technical aspects of mobile learning (m-learning). Thus, the ultimate structure of the usability factors that are discussed in this study consists of: accessibility, easy-to-learn, technical design, efficiency and satisfaction. With the support of the relevant previous literature and interview, we research this topic by considering the mobile-assisted language learning (MALL), informal language-learning and usability elements, in order to explore and identify the usability of mobile phone. The goal of this study is to contribute to detailed understanding of mobile phone usage, further identify the usability issues of mobile phones by obtaining both critical and commendatory feedbacks and reflections from the users. For final results, through qualitative research approach, we offered several findings regarding the mobile phone usability with specified reasons.

  • 18.
    Akbaş, Ali İhsan
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Artificial Agendas: Polarization and Partisanship in the Turkish Mainstream Media through Fake News2019Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    This thesis revolves around the subject of fake news, a phenomenon that has been highly discussed with the advent of the internet-based media. It aims to shed light on the problem of fake news and its implications in the Turkish mainstream media by mainly departing from the discourse theory, as well as by using additional theoretical approaches over fake news and media in polarized settings. In that sense, five research questions were developed to understand how fake news items disseminate in the Turkish media ecosystem, and what this could mean for the Turkish mainstream media specifically from the contexts of political partisanship and polarization. In order to answer the research questions, a total number of 687 fake news items have been analyzed in three different data sets. After providing an overall picture of the problem of fake news in the Turkish media ecosystem, the thesis specifically focuses on fake news items that circulate within the Turkish mainstream media. Overall, 77 fake news items are further subjected to an analysis of discourse activity schema in order to find out the narratives that the fake news items are connected to the Turkish political and social context. The research shows that the use of fake news items in the Turkish mainstream media indicates divergent and conflicting epistemologies over certain social and political themes, which are government- opposition divide, secular religious divide, economy, and education. Moreover, the research also indicates that certain social and political themes are under the discursive hegemony of certain groups within the Turkish mainstream media organizations. These themes are found to be anti-immigration, anti-US, anti-Israel, and FETO. Eventually, two main points are discussed in relation to the given theoretical background. First, the problem of fake news in the Turkish mainstream media indicates a damaged understanding of journalism in the country, which requires a reorientation and reexamination. Second, media in polarized settings may increase partisan alignments and divergent epistemologies, which can lead to the use of fake news items in order to empower certain agendas.

  • 19.
    Akmanlar, Elif
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Creating personas from online discussion logs: Case study: Bitcoin users2016Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    Personas are useful design tools that are used for improving the quality of the design and they can be created with the help of various user research methods. However, it is hard for designers to reach out the relevant group of users. Also, it is time and effort consuming to set the interviews & observations with the users and pull the precise information from the gathered data.

    Moreover, users can recall a limited amount of their memories when they are asked unless they are keeping a diary. This study aims to suggest an alternative user research method by figuring out if the online discussions are capable of supplying the necessary information which will be the basis for the Persona. As a result, a set of procedural steps are designed for analyzing the online discussion content and it is implemented to a case where the community is trying to develop the Bitcoin technology and its usage.

    It appeared that discussion logs are such a rich source of information which covers the necessary input for Personas. Finally, Bitcoin users are segmented and five vivid Personas are created.

  • 20.
    Akrawi, Narin Khalida
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Bridging the Gap between Learning and Teaching by Using Knowledge-Based Systems2011Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    The aim of this thesis was to enhance the learning and teaching in educational organizations by using knowledge-based systems. In the last few decades, considerable interest has been exhibited in applying information and communication technologies in educational settings in an attempt to enhance the process of learning and teaching. Surprisingly, however, a modest amount of attention has been directed towards supporting active learning and to accommodating different learning styles.

    Different knowledge and reasoning strategies have been studied to determine, whether, and how they could satisfy users’ learning styles. Moreover, on the basis of the pedagogical aspects identified, a knowledge-based system was designed to help students to learn about the subject actively and in the way they prefer. Through this system, students are able to choose different representation forms of the domain knowledge and can evaluate their understanding through the differentiated feedback given by the system.

    In conjunction with the development of new information and communication technologies, the demands on teachers’ didactical skills are also increasing. Adopting a student-centered approach can require teachers to reevaluate their teaching strategies and their leadership style because teacher takes on a different role to that of traditional teaching. Two knowledge-based systems have been designed to provide teachers with differentiated feedback enabling them to reflect on their current teaching strategies and leadership style in an active and individualized way.

    The result of the research is the design of knowledge-based systems to bridge the gap between learning and teaching using knowledge-based systems.  A conceptual map united all the important pedagogical aspects related to student-centered learning in making it possible to visualize these aspects and the relation between them. This conceptual map makes a meaningful contribution to designer’s understanding of the way the systems support students’ learning and, therefore, can be used as a guide when designing knowledge-based systems for learning. Students and teachers can also benefit from it by obtaining a common understanding of learning and some of its underlying concepts. This kind of awareness can bridge the gap between teaching and learning, and also advance educational organizations in the move towards the adoption of student-centered learning environments.

    Delarbeid
    1. Aspects of Consideration when Designing Educational Knowledge Based Systems
    Åpne denne publikasjonen i ny fane eller vindu >>Aspects of Consideration when Designing Educational Knowledge Based Systems
    2005 (engelsk)Inngår i: Knowledge-based and Intelligent Information and Engineering Systems, Heidelberg, Germany: Springer-Verlag , 2005, s. 392-402Konferansepaper, Publicerat paper (Fagfellevurdert)
    sted, utgiver, år, opplag, sider
    Heidelberg, Germany: Springer-Verlag, 2005
    Serie
    ISBN
    HSV kategori
    Identifikatorer
    urn:nbn:se:uu:diva-159042 (URN)
    Konferanse
    Knowledge-based and Intelligent Information & Engineering Systems, the 9th International Conference, KES 2005,
    Tilgjengelig fra: 2011-09-21 Laget: 2011-09-21 Sist oppdatert: 2011-10-12
    2. Considering Different Learning Styles when Transferring Problem Solving Strategies from Expert to End Users
    Åpne denne publikasjonen i ny fane eller vindu >>Considering Different Learning Styles when Transferring Problem Solving Strategies from Expert to End Users
    2004 (engelsk)Inngår i: Knowledge-based and Intelligent Information Engineering Systems: 8th International Conference, KES 2004, Wellington, New Zealand, September 20-25, 2004. Proceedings. Part I. / [ed] Mircea Gh. Negoita, Robert J. Howlett, Lakhmi C. Jain, Heidelberg: Springer-Verlag , 2004, s. 253-262Konferansepaper, Publicerat paper (Fagfellevurdert)
    sted, utgiver, år, opplag, sider
    Heidelberg: Springer-Verlag, 2004
    Serie
    Lecture Notes in Computer Science, ISSN 0302-9743 ; 3213
    HSV kategori
    Identifikatorer
    urn:nbn:se:uu:diva-159025 (URN)10.1007/978-3-540-30132-5_38 (DOI)
    Konferanse
    KES'2004: the 8th Intenational Conference. 20-25 September, 2004, Wellington, New Zealand
    Tilgjengelig fra: 2011-09-21 Laget: 2011-09-21 Sist oppdatert: 2011-10-12bibliografisk kontrollert
    3. A Knowledge-Based Hypermedia Architecture Supporting Different Intelligences and Learning Styles
    Åpne denne publikasjonen i ny fane eller vindu >>A Knowledge-Based Hypermedia Architecture Supporting Different Intelligences and Learning Styles
    2003 (engelsk)Inngår i: PEG 2003. XI International Conference Powerful ICT fro Teaching and Learning, 2003, s. on CD-Konferansepaper, Publicerat paper (Fagfellevurdert)
    HSV kategori
    Identifikatorer
    urn:nbn:se:uu:diva-159028 (URN)
    Konferanse
    The Eleventh PEG Conference
    Tilgjengelig fra: 2011-09-21 Laget: 2011-09-21 Sist oppdatert: 2014-01-03
    4. Improving Leadership Styles Using Technology: A Discussion
    Åpne denne publikasjonen i ny fane eller vindu >>Improving Leadership Styles Using Technology: A Discussion
    2005 (engelsk)Inngår i: Journal of Interdisciplinary Education, ISSN 1092-7069, Vol. 7, nr 1, s. 209-237Artikkel i tidsskrift (Fagfellevurdert) Published
    HSV kategori
    Identifikatorer
    urn:nbn:se:uu:diva-159038 (URN)
    Tilgjengelig fra: 2011-09-21 Laget: 2011-09-21 Sist oppdatert: 2014-01-03bibliografisk kontrollert
    5. Mentor: A Knowledge Management System Supporting Teachers in Their Leadership
    Åpne denne publikasjonen i ny fane eller vindu >>Mentor: A Knowledge Management System Supporting Teachers in Their Leadership
    2007 (engelsk)Inngår i: The Power of Media in Education: NBE 2007 Conference / [ed] Ruokamo, Heli et al., Rovaniemi, Finland: University of Lapland Press , 2007, s. 125-138Konferansepaper, Publicerat paper (Fagfellevurdert)
    Abstract [en]

    The goal for knowledge management is to create the knowledge that drives the organisation forward and provides a professional community. One of the biggest challenges for knowledge management in educational organisations is to move toward a more student-centered learning environment. According to the constructivism deep learning and critical thinking can be achieved if the students are active in the learning process, which mainly takes place in a student-oriented setting. A reasonable assumption is that in student-centered schools the teachers’ teaching strategies and, at the same time, their role as a leader is of great importance. For instance, a more democratic than autocratic style is emphasized. Therefore, it is important for knowledge management within educational organisations to deal with the task to support the teachers to take such a democratic role. Information and Communication Technology (ICT) in form of knowledge systems can be utilised in this process. In this article we present the design of a prototype, called Mentor, with the aim to give the educators the opportunity to reflect on their current teaching strategies and get guidance how to improve their teaching, which in turn can influence their leadership in the classroom. Bloom’s revised taxonomy has been utilised to relate the teachers’ answers, regarding their teaching strategies, to the taxonomy and also to give different kinds of feedback based on the educational objectives in the taxonomy. Mentor may support all the phases within knowledge management; capturing, sharing, applying and creating knowledge.

    sted, utgiver, år, opplag, sider
    Rovaniemi, Finland: University of Lapland Press, 2007
    Serie
    University of Lapland Publications in Education, ISSN 1457-9553 ; 17
    Emneord
    Knowledge management, teachers’ leadership, Blooms revised taxonomy, computer-based teacher support, knowledge systems
    HSV kategori
    Identifikatorer
    urn:nbn:se:uu:diva-159032 (URN)978-952-484-102-3 (ISBN)
    Konferanse
    2nd International Network-based Education 2007 Conference: The Power of Media in Education, 13-15 June 2007, Rovaniemi, Finland
    Tilgjengelig fra: 2011-09-21 Laget: 2011-09-21 Sist oppdatert: 2011-10-12bibliografisk kontrollert
    6. Enhanced Teaching Strategies: Elicitation of Requirements for a Support System for Teachers
    Åpne denne publikasjonen i ny fane eller vindu >>Enhanced Teaching Strategies: Elicitation of Requirements for a Support System for Teachers
    2011 (engelsk)Konferansepaper, Publicerat paper (Fagfellevurdert)
    HSV kategori
    Identifikatorer
    urn:nbn:se:uu:diva-158966 (URN)
    Konferanse
    2nd International Conference on Computer Supported Education.
    Merknad
    AcceptedTilgjengelig fra: 2011-09-19 Laget: 2011-09-19 Sist oppdatert: 2011-10-12
  • 21.
    Alberius, Adam
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Lundin, Martin
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Coops hållbarhetsarbete: En fallstudie om hur ett ord kan påverka organisationskulturen2018Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    In the light of corporate scandals, pressure has increased on organizations to communicate

    information related to their corporate social responsibility (CSR). In order to keep up with the

    increased pressure on social commitment, organizations’ self-descriptions may be future-oriented

    rather than reflections of reality. The future-oriented communication may improve the

    organizational culture and thereby motivate staff to perform more efficiently. On the other hand,

    if the organization does not fulfill their CSR communication it could lead to internal skepticism.

    This thesis constitutes a case study of the organization Coop, comprising whether the

    relationship between its CSR communication and the internal perception of Coop’s CSR work

    in store has affected their organizational culture.

     

    In order to answer How does Coop communicate it sustainability work through its external

    communication? and How does the staff perceive Coop's sustainability work? a qualitative

    content analysis and interviews with Coop’s staff have been conducted. The theoretical

    framework consists of Nils Brunsson’s (2006) theory about Organized hypocrisy, and

    Christensen's (1997) Autocommunication.

     

    A conclusion that can be made from the results of this thesis, is that the image communicated

    from Coop (regarding their sustainability work) does not seem to be fully aligned with the

    staff’s perception of Coop’s sustainability work. Coop’s definition of their sustainability work

    had only been acknowledged by some, whereas half of the staff had individual interpretations

    of Coop’s sustainability work. The various definitions of sustainability among the staff led to

    various attitudes towards Coop’s sustainability work, which ultimately resulted in a fragmented

    organizational culture.

  • 22.
    Al-Chalabi, Mustafa
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Bahram, Lawand
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    The Digital Transformation of the Swedish Banking Industry: A study on the digitalisation of Swedish banks and how it affects their perspective on customer experience2018Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    The Swedish banking industry has long been at the forefront when it comes to digital leadership. Currently, this industry is starting to fall behind other industries, and a closer look at the industry reveals that niche banks are having less trouble with adapting new technologies than bigger banks. There are a lot of studies on specific digitalisation areas within banking but nothing comprehensive about the strategies required for digital transformation within the banking industry. As the research area is new, there is little previous research on digital transformation by today’s standards. Therefore, the centralquestion in this thesis is “What do respondents in the Swedish banking industry think that the most important factors of digitalisation for customer experience are and what the consequences of digitalisation might be?” to find out what affects the digital strategies of a sample of Swedish banks. To answer the research question, semi-structured interviews with relevant profiles in the banking industry dealing with digitalisation and strategy at a management level were conducted.

    The interviews were conducted with five respondents from four different banks. In combination of this research method, the research strategy Case Study was implemented. The results revealed that digitalisation is in high focus amongst all the responding banks, for various reasons. The reasons can be seen as roughly divided into two categories, internal reasons and external reasons. The internal reasons have to do with streamlining current internal processes and creating more available resources for other projects. The external reasons were all towards improving customer experience. To improve customer experience, personalisation of the digital products and services is a key factor. However, personalisation is not without risk, as it may fail to be personalised enough for the banks’ customers if the personalisation is attempted towards a too wide customer segment.

    Some of the banks are operating 100% digitally, meaning that they do not have any physical bank offices for customers to visit, and thus all their work then becomes in one way or another digital work. The banking and finance industry is continually changing, and legal factors play a significant role. Not only do these legal factors affect how banks work internally, they also affect the competitiveness of the various actors and with it, how much digitalisation can affect. The thesis concludes that digital transformation is heavily influencing the strategies of banks in the Swedish banking industry through customer needs, competition and legal factors.

  • 23.
    Aldenheim, Linnea
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Andersson, Mimmi
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Användbarhet - En jämförelse mellan teori och praktik2019Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Användbarhet är ett begrepp som tenderar vara svårdefinierat i processen att utveckla system. Men vad innebär begreppet egentligen? Denna studie har undersökt huruvida den praktiska uppfattningen av användbarhet motsvarar den bild som presenteras i teorin. Genom Hertzums (2010) artikel har vi redogjort för hur de sex olika perspektiven bidrar till att skapa en förstå- else för innebörden av användbarhet. Intervjuer med användbarhetsspecialister har utgjort vårt empiriska underlag som sedan analyserats i ljuset av dessa perspektiv. Resultatet visar på en mångbottnad uppfattning och en rad aspekter som påverkar arbetet med användbarhet. Med detta resultat bidrar vi med en praktisk syn på ett teoretiserat begrepp för förbättrat framtida användbarhetsarbete.

  • 24.
    Alexandersson, Jonathan
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Falkman, Oscar
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    ICA-handlares varumärkesbyggande genom internkommunikation och employer branding: En studie ur ett strategiskt kommunikativt perspektiv2018Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    The purpose of this essay has been to study if the CEO of a specific ICA-store are using their employees in order to build the brand that they want for their specific store, and especially if they are using a strategy called employer branding. It is interesting to study this since almost everyone in Sweden gets affected of ICA in their everyday life and it is interesting to study how they have been able to build a brand that is so successful. But also, how they get people to build a relationship to their ICA-store.

    The research questions the study aim to answer are:

    -        Is the CEO of an ICA-store using employer branding in the work to build the stores brand?

    -        Does the CEO of an ICA-store put specific demands on the employees in how they talk and interact with the customers and is there any specific values the employees should represent?

    -        How does the internal communication take place and what is being communicated within the specific ICA-store?

    The theory that we have used for this study is a, from start, economic and human research theory called employer branding but used with a communicational point of view to understand the communication behind employer branding as a strategy to build a brand.

    The material of the study has been gathered through semi-structural interviews which in turn has been analyzed through thematisation analysis. The result of the study has shown how the strategy of how to build the specific stores brand depends on what vision the CEO of the store has for it. It is not decided through centralized rules from the central organization of ICA. How every specific store decides to build their brand is up to the specific store and what they want to achieve.

  • 25.
    Alfred, Zachary
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Tweeting against corruption: Fighting police bribery through online collective action2014Independent thesis Advanced level (degree of Master (One Year)), 10 poäng / 15 hpOppgave
    Abstract [en]

    Efforts to utilise Twitter to improve communication in Kenya between officials at the Kenya Police and Ministry of Interior, and Kenyan citizens, are researched specifically addressing efforts to use Twitter to report and combat police corruption. The goal is to assess efforts to use the social networking platform to improve communication channels between officials and citizens, through a mixed methods approach incorporating a content analysis of thousands of tweets sent by four separate government Twitter accounts, as well as interviews with Kenyans who have interacted with the accounts on Twitter. In addition, I assess the potential value of Twitter as a corruption-reporting platform. The research builds on existing ICT4D research, Castells’ communication power theory, as well as collective-action approaches to fighting corruption. The results of the research reveal potential problems of incident-focused social media-based corruption reporting in developing collective-action networks focused on fighting police bribery and broader government corruption. The tendency of social-media interactions to be dominated by relatively meaningless discussions limits Twitter’s value as a useful channel for two-way communication between citizens and officials. Social media-based anti-corruption efforts dedicated to building collective-action networks focused on long-term solutions, rather than highlighting individual incidents, may be more effective in fighting corruption.

  • 26.
    Algoz, Sara
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Mussa, Amin
    Hur hjälper AI den svenska vården?: Sjuksköterskors uppfattning av AI inom vården2018Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Artificiell intelligens sprider sig allt mer och mer inom olika arbetsområden. I denna studie har en kvalitativ fallstudie gjorts som behandlar hur sjuksköterskors uppfattning av framtida användandet av AI inom vården kan se ut. Genom att intervjua tre sjuksköterskor, en e-hälsostrateg och en projektledare inom området analyseras även detta empiriska material med hjälp av TAM för att slutligen ta reda på hur sjuksköterskors attityder kring att använda AI i framtiden ser ut. Resultatet av studien visar att sjuksköterskors uppfattning och acceptans av AI inom vården är delad i två områden där ena är icke-beslutsfattande AI och andra, beslutsfattande AI. Resultatet visar alltså hur sjuksköterskors attityd är positiv när det kommer till icke-beslutsfattande AI och mer negativ vid beslutsfattande AI. Detta då sjuksköterskorna anser att den mänskliga kontakten försvinner vid beslutsfattande AI. Det vill säga vid användning av AI-baserade system som behåller patientkontakt och kan besluta om vilken slags vård patienten behöver. Istället menar respondenterna att maskin och människa går bäst hand i hand.

  • 27.
    ALI, SHUJAT
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    DESIGN AN INTERFACE PROTOTYPE FOR ELSKIFT.DK: DESIGN A WEBSITE USING ITERATIVE DESIGN PROCESS2011Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

     

    Now a day the revolution in computer technology has changed the trend of human life. Congenital methods are a being replaced by new technique. The purpose of this study was to make an interface design prototype of Elskift company website. Another aim was to find out  the  prototype  should  concentrate  on  usability  and  user  interface design  heuristic.  Main  goals  were  that  the  prototype  was  easy  to learn,  efficient  of  use  and  subjective  satisfaction.  Both Quantitative and Qualitative approaches were used in this study.  Interviews were performed with the management and developer of Elskift. Survey was conducted to collect data from the participant.  Iterative  design  was used  in  this  design  process  its  include  evaluation,  design  and prototype. Usability testing was performed in the final design option. The Elskift design prototype is not an abundant and the complete web-based prototype but it contain maximum attribute

  • 28.
    Allard, Sebastian
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Data- och systemvetenskap.
    Nilsson, Björn
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Data- och systemvetenskap.
    Sökmotoroptimering: Metoder för att förbättra sin placering i Googles sökresultat2010Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    This paper is a literature study on search engine optimization (SEO) considering the leader of the search engine market: Google. There´s an introductory background description of Google and its methods of  crawling the Internet and indexing the web pages, along with a brief review of the famous PageRank algorithm. The purpose of this paper is to describe the major important methods for improved rankings on Google´s result lists. These methods could be categorized as on-page methods tied to the website to be optimized or off-page methods that are external to the website such as link development. Furthermore the most common unethical methods are described, known as “black hat”, which is the secondary purpose of the text. The discussion that follows concerns the practical implications of SEO and personal reflections of the matter. Finally  there´s a quick view of the expanding market of handheld devices connected to the Internet and mobile search as an initial area of research.

  • 29.
    Almayali, Rafaa
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Improving Learning Results through LMS2014Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
  • 30.
    Almgren, Cecilia
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Höjenberg, Klara
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Nulägesanalys av informationssäkerheten gällande molntjänster vid svenska universitet2015Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Allt fler verksamheter väljer att flytta delar av eller hela sin lagring till en molntjänst, en tjänst som tillhandahålls av en extern leverantör över Internet. Det medför en mängd fördelar som bl.a. minskade kostnader och ökad flexibilitet för användarna, men det finns också risker kopplat till att använda molntjänster. I uppsatsen presenteras en rikstäckande nulägesanalys över informationssäkerhetsläget kring användandet av molnlagringstjänster vid Sveriges 14 universitet. Arbetet genomförs som en fallstudie och granskning av universitetens styrdokument samt intervjuer med personal vid några utvalda universitet ligger till grund för analysen.

  • 31.
    Almén, Joakim
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Clarin, Joacim
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    "Är vi live nu?": - En undersökning om sportjournalistens roll och arbetsförhållanden i det föränderliga medielandskapet2014Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Denna studie avser att undersöka hur arbetsförhållanden för sportjournalister i Sverige ser ut. Den avser även att se huruvida det skett några förändringar över tid, i takt med ett förändrat medieklimat med teknisk utveckling och en hägrande "tidningsdöd". Uppsatsen bygger på frågeställningen "Hur ser yrkesverksamma sportjournalister på sina arbetsförhållanden i relation till det föränderliga medieklimatet?" och "Hur ser sportjournalister på nya digitala verktyg såsom sociala medier och ökad profilering i samband med den digitala utvecklingen?

    Arbetet baseras på sju stycken kvalitativa intervjuer som konstruerats efter teori kring sportjounalistik, mediekonvergens, samt en tidigare studie av David Hesmondhalgh & Sarah Baker om arbetsförhållanden i de kreativa näringarna i Storbritannien. Intervjurespondenterna bestod avav sju stycken sportjournalister, med minst tio års erfarenhet av yrket.

    Studiens huvudsakliga resultat visar att sportjournalister idag ofta har väldigt späckade arbetsdagar, med många timmar och fler arbetsuppgifter än tidigare. Detta är speciellt tydligt under stora evenemang, såsom fotbolls-VM och OS, då arbetsdagarna blir extremt hektiska och långa. Journalisterna känner också en, i olika grad, oro och osäkerhet kring deras arbete, i takt med en ökande konkurrens och tidninsbranschens kris. Tidningars steg till webben har gjort att journalisterna upplever en ökad stress att leverera snabbt och det finns tankar om en försämrad kvalité. Uppkomsten av social media har gjort att journalisterna har funnit nya sätt att hämta information på, men det har även betytt att det blivit lättare för läsare att bedöma och kritisera deras arbete, vilket kan drabba dem hårt.

  • 32.
    Alnebo, Carl
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    Svensson, Christoffer
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    Beyond the hype: A study of non-user perspectives2017Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    Today's rapid technological development in relation with social networks create efficient information flows in everyday life. It creates conditions for so-called "hypes" that are described as an exponentially growing trend of testing a new product. What factors lies behind a hype and how does it affect people that choose to refrain from new technology?

     

    The purpose of this paper is to study the so called non-users, with a case study that concerns the Pokémon GO game and its hype in the summer of 2016. This case study has the intention to highlight the positive and negative aspects of non-users and other thoughts about hype. The study also intends to investigate what the non-users can contribute in technological development and if it's possible to distinguish between users and non-users in today's society.

     

    The case study has been carried out on the basis of two group interviews; a group that abstained from playing and a group that played Pokémon GO during the hype. A number of issues are discussed and linked against a theoretical framework which also has been used in the analysis in this paper. Based on the results of the case study it appears that nostalgia was a major factor in the hype, many had prior knowledge of the concept and was triggered by it. Nostalgia was also a factor that lead people to refrain from the hype. The game did not meet up to everyone’s expectations regarding the functionality which existed earlier in Pokémon but not now.  It also emerged that the social environment affects both users and non-users in several ways. The investigation of the case study showed that non-users often had to wait for players due to different reasons. This could be while on walks with the player or that users could completely block roads. To be able completely separating non-users and users is complex as the real world is used as the platform of the game. Both previous studies and this paper demonstrates how important it can be to understand non-users. They have the opportunity to present an overall perspective of a product that users might condone. In summary, the future will become more complex in the area, especially with new technologies that make the real world a game field.

  • 33.
    Alvarado, Oscar
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Towards algorithmic Experience: Redesigning Facebook’s News Feed2017Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    Algorithms currently have direct implications in our democracies and societies, but they also define mostly all our daily activities as users, defining our decisions and promoting different behaviors. In this context, it is necessary to define and think about how to design the different implications that these algorithms have from a user centered perspective, particularly in social media platforms that have such relevance in our information sources and flow. Therefore, the current thesis provides an introduction to the concept of algorithmic experience, trying to study how to implement it for social media services in cellphone devices. Using a Research through Design methodology supported by interface analysis, document analysis and user design workshops, the present paper provides results grouped in five different areas: algorithmic profiling transparency, algorithmic profiling management, algorithmic awareness, algorithmic user-control and selective algorithmic remembering. These five areas provide a framework capable of promoting requirements and guide the evaluation of algorithmic experience in social media contexts.

  • 34.
    Amancio, Marina
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    “Put it in your Story”: Digital Storytelling in Instagram and Snapchat Stories.2017Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [en]

    This research explores the Snapchat and Instagram feature of “Stories” and aims to understand what users post in their “Stories” and how they make use of the feature to tell their story. The application of narrative theory theoretically informs the concept of digital storytelling, which is ultimately the practice of telling online stories. The methodology consists of a qualitative content analysis of Snapchat and Instagram “Stories”, observation of active ordinary users and in-depth semi-structured interviews to address the user’s perspective.

    The main results indicate that there are themed patterns following narrative structures in Snapchat and Instagram “Stories”. For that reason eight categories were created and divided between the four narrative elements according to Barthes (1977) and these were actions (demonstrating emotions, eating, interacting), happenings (updates), characters (people, self- portraits and animals) and setting (environment). In addition, another result is that Snapchat and Instagram storytellers make use of seven means to tell their stories and create a narrative. These means are images, texts, videos, emoji, doodles, instant information and filters. Human beings are natural storytellers according to the Narrative Paradigm by Fisher (1984), which explains the popularity of the “Stories” feature, as well as the discovered categories based on narrative elements and the use of semiotic resources to make more sense of the stories told by users. 

  • 35.
    Amao, Shade
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Mattsson Wallin, Frida
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Härliga Härjedalen?: En studie om medborgares uppfattningar om Härjedalens kommuns arbete med kommunikation2015Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    The role of a municipality is to make sure that their citizens are pleased and that the community is constantly evolving. The number of municipalities that are actively working with their communication is increasing as well as the municipalities acknowledging the opportunities with social media. The municipality of Härjedalen is facing different challenges while at the same time not having a presence on social media. It is, therefore, interesting to explore how the municipality work to further develop their community. The aim of this study is to highlight and problematize a group of Härjedalen’s citizens’ different views and opinions on their municipality, their work with communication and the function of the community in general. It strives to understand the citizen’s expectations on the municipality and research how big the support for the organization’s use of social media is. Four focus groups with the citizens of the municipality were held for this study and were furthermore analyzed with the help of Grunig and Hunts models on Public Relations, Habermas theory of communicative action and Sztompkas theory on trust. The study shows that the citizens in general have negative views on the municipality and their communication. They perceive it as unmodern, difficult to understand and that the municipality lack a dialogue with its citizens. Moreover, they would prefer that the municipality began to use social media as it would lead to a better communication between the two parties. The results imply that for communities to function well it is important for them to actively work with their communication. They also show how digital platforms are popular among the citizens of Härjedalen and that organization’s in the public sector should utilize them for their success.

  • 36.
    Amid, Shirin
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    Landgren, Sara
    Ur slutanvändarnas perspektiv: Införandet av ett hälsoinformationssystem2018Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
  • 37.
    Amirian, Ariga
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Informationssystem.
    E-handel: Jämförelse av användning & utveckling av e-handel mellan Iran och Sverige2012Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
  • 38.
    Andersson, Amanda
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Eriksson, Ida
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media, Medier och kommunikation.
    Den transparenta polismyndigheten: En fallstudie av ungdomspolisen på Ålands Facebookanvändande2016Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Sociala medier skapar stora förändringar runt både människor och organisationer. Det betyder att organisationer behöver anpassa sin kommunikation för att nå ut till sin målgrupp. Myndigheter har idag en uppgift i vårt demokratiska samhälle att informera och upplysa samhället och det är även centralt för myndigheter att börja använda sig av sociala medier för att nå sin målgrupp. Syftet med undersökningen är att kartlägga hur en polismyndighet kommunicerar via sociala medier till sin målgrupp. Vi har valt att göra en fallstudie på en specifik polisgrupp - ungdomspolisen och hur de kommunicerar till sin målgrupp. Undersökningen ämnar besvara följande frågeställningar: Hur kommunicerar polisen på sociala medier? Hur kommunicerar ungdomspolisen på Åland genom sin Facebooksida? Och i vilket syfte använder ungdomspolisen sig av Facebook? För att besvara dessa frågor har två metoder använts - netnografisk observation och semistrukturerade intervjuer. Genom en observation av Facebooksidan besvaras frågan hur de kommunicerar på Facebook och genom intervjuer framkommer svaret på i vilket syfte de använder sig av Facebooksidan. Det insamlade materialet analyseras sedan i ljuset av uppsatsens teoretiska ramverk där public relations, Schneiders kommunikationsmodell och strategier för myndigheter på sociala medier presenteras. De övergripande resultat som framkommit genom denna studie är att ungdomspolisen inte har någon specifik strategi för hur de kommunicerar. Poliserna har dock olika sätt att skriva, vilket på så sätt leder till vad man skulle kunna kalla egna individuella strategier för användandet. Deras huvudsyfte med Facebooksidan är att göra polismyndigheten mer öppen och transparent, vilket de gör genom inlägg där de vill informera, visa arbetet som polis, uppmana och föra en dialog med målgruppen. Polisen hade från början ungdomar som målgrupp, men med tidens gång har målgruppen förändrats till föräldrar och egentligen hela allmänheten. Slutsatsen utifrån analysen är att myndigheter som använder sig av sociala medier måste använda rätt plattform för att nå sin målgrupp, men även att sociala medier är ett utmärkt verktyg för att upprätthålla relationer och skapa förståelse för polisyrket vilket i sin tur kan leda till förbättrade relationer mellan polisen och målgruppen.

  • 39.
    Andersson, Anna
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Lokal sökfunktion: Fallstudie av utvecklandet av Uppsala Universitets sökfunktion2012Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [en]

    This thesis is a case study of the search function on the University of Uppsala’s web site. The search function in this study was chosen since it exists on a large and complex web site and there were apparent lacks in the old version of the search function. The thesis highlights some of the problems that can appear in the development of a search function on a local site. One interesting find is that one of the most difficult issues is organizational and not technical. Without a common strategy how to handle information is it very difficult to make good searches on the web site.  

  • 40.
    Andersson, Bo
    et al.
    Ekonomihögskolan, Lunds universitet.
    Keller, Christina
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Harness mobility: Managing the off-task property2010Inngår i: DESRIST 2010: The 5th International Conference on Design Science Research in Information Systems and Technology 2010, in St Gallen, Switzerland / [ed] Stephan Aier, Springer , 2010Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Technological advancements in mobile computing and wireless networks open up to new applications and new user-groups in the mobile workforce. However, a considerable part of the mobile workforce, such as e.g. drivers or healthcare staff, is chiefly performing other tasks than interacting with their computers. As a result, they are not able to pay attention to computer interaction, making them mainly off computer tasks. The aim of the paper is to develop a design theory to manage off-task situations in mobile computing. Interviews were performed with developers of an information system comprising mobile devices for drivers. From the interviews, a design of an artifact and a design theory based on a strategy to automate routine administration task using place awareness is presented. The eight components of IS design theory by Gregor and Jones is applied as a theoretical framework.

  • 41.
    Andersson, Catrin
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Lundin, Emma
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    "Snipp snap snut, nu tog tiden slut": En analys av användares medvetenhet kring integritet på mobilapplikationer2015Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
  • 42.
    Andersson, Ella
    et al.
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    Spernaes Åberg, Hedda
    Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Institutionen för informatik och media.
    “Vi har hela tiden den här kontakten så man inte känner sig ensam”: - En undersökning om unga ensamkommande mäns medieanvändning och betydelsen för deras identitetsskapande2018Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave