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Sving, E., Wijk, K. & Lindberg, M. (2025). Managers and Hygiene Representatives' Perceptions of a Patient Safety Initiative to Reduce Healthcare-Associated Infections: A Mixed-Methods Study. Health Science Reports, 8(3), Article ID e70572.
Open this publication in new window or tab >>Managers and Hygiene Representatives' Perceptions of a Patient Safety Initiative to Reduce Healthcare-Associated Infections: A Mixed-Methods Study
2025 (English)In: Health Science Reports, E-ISSN 2398-8835, Vol. 8, no 3, article id e70572Article in journal (Refereed) Published
Abstract [en]

Background and Aims

More knowledge about perceptions of implementing new ways of working to prevent organism transmission and create safety engagement in health care are needed. This study aimed to explore managers and hygiene representatives', in the role as facilitators, perceptions of safety engagement and factors of importance when implementing measures to reduce healthcare-associated infections.

Methods

Data were collected using both a quantitative and qualitative approach. A total of 24 facilitators were involved in the implementation process (12 managers, and 12 hygiene representatives, all female). The facilitators responded to the Sustainable Safety Engagement Index at three occasions, and 13 of the facilitators participated in open-ended semi-structured interviews.

Results

The results displayed that both internal and external organizational factors affected the implementation process as well as the interactions between individuals within the organization. The Sustainable Safety Engagement Index did not indicate any deviations before and during the implementation process.

Conclusion

To create a patient safety culture and get healthcare personnel engaged, it is important for healthcare managers to be aware of the complexity of healthcare and adapt organizational factors and specific elements in the caring chain. A systematic implementation approach, and reliable measurements along with use of single or multiple strategies is recommended. Furthermore, dedicated facilitators who creates an environment of support and cooperation between different professions and provides inspiration is crucial to maintain the improvement work. Prevailing behaviors should also be considered when planning and implementing patient safety interventions.

Place, publisher, year, edition, pages
John Wiley & Sons, 2025
Keywords
cross infection, delivery of health care, implementation science, patient safety, quality improvement
National Category
Nursing Public Health, Global Health and Social Medicine Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:uu:diva-553422 (URN)10.1002/hsr2.70572 (DOI)001447006300001 ()40109701 (PubMedID)
Funder
Region GavleborgUniversity of Gävle
Available from: 2025-03-28 Created: 2025-03-28 Last updated: 2025-03-28Bibliographically approved
Wirkkala, M., Wijk, K., Larsson, A. C. & Engström, M. (2024). Technology frustration in healthcare - does it matter in staff ratings of stress, emotional exhaustion, and satisfaction with care?: A cross-sectional correlational study using the job demands-resources theory. BMC Health Services Research, 24(1), Article ID 1557.
Open this publication in new window or tab >>Technology frustration in healthcare - does it matter in staff ratings of stress, emotional exhaustion, and satisfaction with care?: A cross-sectional correlational study using the job demands-resources theory
2024 (English)In: BMC Health Services Research, E-ISSN 1472-6963, Vol. 24, no 1, article id 1557Article in journal (Refereed) Published
Abstract [en]

Background

Health information technology has developed into a cornerstone of modern healthcare. It has changed workflows and enhanced communication, efficiency, and patient safety. However, technological development has progressed faster than research on its potential effects on care quality and the healthcare work environment. Using the Job Demand-Resources theory, this study investigated the associations between "frustration with technology" and three outcomes: stress, emotional exhaustion, and staff satisfaction with care, holding job resources and the demand workload constant.

Method

A cross-sectional correlational study was conducted between January and April 2022. Healthcare staff from different professions (e.g., physicians, registered nurses, physiotherapists, licensed practical nurses) and workplaces (n = 417, response rate 31%) answered a survey regarding job demands and resources in the workplace, frustration with technology, stress, emotional exhaustion, and satisfaction with care. Data were analyzed with Spearman’s rank correlation coefficient, the Mann–Whitney U test, and the Kruskal–Wallis test, and multiple variables, one for each outcome, were tested with Generalized Estimated Equations models in SPSS.

Results

The bivariate correlation analyses confirmed statistically significant associations between all the independent variables and the outcomes, except for the independent variable high workload. A high workload was associated with stress and emotional exhaustion but not with staff satisfaction with care. In the three GEE models, one for each outcome, higher stress was statistically significantly associated with more frustration with technology and lower scores for the variables participation in decision-making, sense of community at work, and higher workload. Higher emotional exhaustion was associated with more frustration with technology, higher workload, a lower teamwork climate, and lower growth opportunities. Lower staff satisfaction with care was associated with lower scores for the variable participation in decision-making.

Conclusions

Taking other variables into account, technology frustration matters in staff ratings of stress and emotional exhaustion, but not with the satisfaction of given care. Future studies should aim to further investigate what causes technology frustration and how to mitigate it.

Place, publisher, year, edition, pages
BioMed Central (BMC), 2024
Keywords
Burnout, Digital transformation, Emotional exhaustion, Frustration with technology, Healthcare, Health information technology, Medical informatics applications, Satisfaction with care, Stress
National Category
Nursing Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:uu:diva-548055 (URN)10.1186/s12913-024-11906-z (DOI)001371225400002 ()39643868 (PubMedID)2-s2.0-85211096323 (Scopus ID)
Funder
University of Gävle
Available from: 2025-01-21 Created: 2025-01-21 Last updated: 2025-01-21Bibliographically approved
Lindberg, M., Skytt, B., Lindberg, M., Wijk, K. & Strömberg, A. (2023). A complex challenge with unclear improvement: the need for involvement, contextualization and facilitation when managers implement a leadership model. Leadership in Health Services, 36(2), 236-246
Open this publication in new window or tab >>A complex challenge with unclear improvement: the need for involvement, contextualization and facilitation when managers implement a leadership model
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2023 (English)In: Leadership in Health Services, ISSN 1751-1879, E-ISSN 1751-1887, Vol. 36, no 2, p. 236-246Article in journal (Refereed) Published
Abstract [en]

Purpose Management and leadership in health care are described as complex and challenging, and the span of control is known to be a key component in the manager's job demands. The implementation of change can be a challenge in health care, and managers often have roles as implementation leaders. Little attention has been given to how managers perceive the process of implementation. Thus, this study aims to explore second-line managers' perceptions of, prerequisites for and experiences from the implementation of changes in their manager's work conditions. Design/methodology/approach A grounded theory-based qualitative design was used. Data were collected from a purposive sample of nine second-line managers by individual semi-structured interviews. The three stages of initial coding, focus codes and axial coding were used in data analysis. Findings Three thematic areas were identified: engagement, facilitation and achievement. The second-line managers' descriptions suggest that the change work entails a complex challenge with an unclear result. Involvement, consideration for the context and facilitation are needed to be able to conduct a cohesive implementation process. Originality/value This study findings outline that to succeed when implementing change in complex organizations, it is crucial that managers at different levels are involved in the entire process, and that there are prerequisites established for the facilitation and achievement of goals during the planning, implementation and follow-up.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2023
Keywords
Change management, Health services, Implementation, Leadership, Organisation and administration, Qualitative research
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:uu:diva-501595 (URN)10.1108/LHS-05-2022-0055 (DOI)000863665800001 ()36193881 (PubMedID)
Available from: 2023-05-12 Created: 2023-05-12 Last updated: 2024-10-28Bibliographically approved
Wijk, K., Bergsten, E., Mathiassen, S. E. & Hallman, D. M. (2023). Individual determinants of satisfaction with the work environment after relocation to activity-based workplaces: A prospective study. PLOS ONE, 18(3), Article ID e0281771.
Open this publication in new window or tab >>Individual determinants of satisfaction with the work environment after relocation to activity-based workplaces: A prospective study
2023 (English)In: PLOS ONE, E-ISSN 1932-6203, Vol. 18, no 3, article id e0281771Article in journal (Refereed) Published
Abstract [en]

Relocation to activity-based workplaces influences work environment satisfaction, but individual determinants of changes in satisfaction remain unknown. The aim of the present study was to determine whether age, gender, education, occupational position, or office type before relocation can predict work environment satisfaction among employees and managers relocated to activity-based offices. Respondents (n = 422) rated work environment satisfaction three months before and nine months after relocation. The findings indicate that, on average, satisfaction decreased after relocation, while for some workers it increased. Occupational position and office type at baseline predicted changes in satisfaction with the work environment; specifically, managers and those working in open-plan offices before relocation reported a smaller decline in satisfaction after relocation, compared to those relocating from private offices. Participants with no university education were more satisfied with the physical and psychosocial work environment in activity-based workplaces than those with a university degree.

Place, publisher, year, edition, pages
Public Library of Science (PLoS), 2023
National Category
Occupational Health and Environmental Health
Identifiers
urn:nbn:se:uu:diva-504960 (URN)10.1371/journal.pone.0281771 (DOI)000967546000012 ()37000789 (PubMedID)
Funder
Swedish Transport AdministrationRegion GavleborgUniversity of Gävle
Available from: 2023-06-19 Created: 2023-06-19 Last updated: 2023-06-19Bibliographically approved
Macassa, G., Wijk, K., Rashid, M., Hiswals, A.-S., Daca, C. & Soares, J. (2023). Interpersonal Violence Is Associated with Self-Reported Stress, Anxiety and Depression among Men in East-Central Sweden: Results of a Population-Based Survey. Medicina, 59(2), Article ID 235.
Open this publication in new window or tab >>Interpersonal Violence Is Associated with Self-Reported Stress, Anxiety and Depression among Men in East-Central Sweden: Results of a Population-Based Survey
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2023 (English)In: Medicina, ISSN 1010-660X, E-ISSN 1648-9144, Vol. 59, no 2, article id 235Article in journal (Refereed) Published
Abstract [en]

Background and Objectives: Interpersonal violence is a social and public health problem globally, and though it is related to poor health outcomes across all genders, most research has been directed towards violence against women. As a result, the health consequences of men's victimization may be underreported and unaddressed. The purpose of this study was to assess the relationship between interpersonal violence and the psychological health outcomes of self-reported stress, anxiety, and depression among men. Materials and Methods: The study used data from the male sample (n = 2597) of the 2018 Health on Equal Terms Survey conducted in Gavleborg County in East-Central Sweden. Regression analysis was carried out to study the relationship between interpersonal violence and self-reported stress, anxiety, and depression. Results: The bivariate analysis showed that there was a statistically significant association between interpersonal violence and self-reported stress (OR 2.35; CI 1.45-3.81), anxiety (OR 1.54; CI 1.06-2.25), and depression (OR 2.30; CI 1.48-3.57). Controlling for other variables in the multivariate analysis removed the statistically significant relationship and reduced the odds ratios for stress (OR 1.46; CI 0.57-3.74), anxiety (OR 0.86; 0.40-1.84), and depression (OR 1.40; CI 0.67-3.32) respectively. Conclusions: The study found that interpersonal violence among men was associated with stress, anxiety and depression which was largely explained by demographic, socioeconomic, and health/behavior-related factors. The findings suggest the need for longitudinal studies to assess causal links between male victimization and psychological health outcomes at the county level.

Place, publisher, year, edition, pages
MDPI, 2023
Keywords
interpersonal violence, men, Gavleborg County, Health on Equal Terms Survey, stress, anxiety, depression
National Category
Public Health, Global Health and Social Medicine Psychiatry
Identifiers
urn:nbn:se:uu:diva-499299 (URN)10.3390/medicina59020235 (DOI)000940008900001 ()36837437 (PubMedID)
Available from: 2023-03-31 Created: 2023-03-31 Last updated: 2025-02-20Bibliographically approved
Macassa, G., Mcgrath, C., Wijk, K., Rashid, M., Hiswåls, A.-S. & Soares, J. (2023). The Association between Fear of Crime, Educational Attainment, and Health. Epidemiologia, 4(2), 148-162
Open this publication in new window or tab >>The Association between Fear of Crime, Educational Attainment, and Health
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2023 (English)In: Epidemiologia, E-ISSN 2673-3986, Vol. 4, no 2, p. 148-162Article in journal (Refereed) Published
Abstract [en]

Fear of crime is an important public health problem that impacts people's quality of life, health, and wellbeing, and causes mental health ailments (e.g., anxiety). This study aimed to determine whether there was an association between fear of crime, educational attainment, and self-rated health and anxiety among women residing in a county in east-central Sweden. A sample (n = 3002) of women aged 18-84 years surveyed in the Health on Equal Terms survey carried out in 2018 was included in the study. Bivariate and multivariate regression analysis was performed on the relationship between the composite variables fear of crime, educational attainment, and self-rated health and anxiety. Women with primary education or similar who reported fear of crime had increased odds of poor health (odds ratio (OR) 3.17; 95% confidence interval (CI) 2.40-4.18) compared with women with primary education/similar and no fear of crime (OR 2.90; CI 1.90-3.20). A statistically significant relationship persisted in the multivariate analysis after controlling for other covariates, although the odds were reduced (OR 1.70; CI 1.14-2.53 and 1.73; CI 1.21-2.48, respectively). Similarly, in the bivariate analysis, women who reported fear of crime and who only had primary education had statistically significant odds of anxiety (OR 2.12; CI 1.64-2.74); the significance was removed, and the odds were reduced (OR 1.30; CI 0.93-1.82) after adjusting for demographic, socioeconomic, and health-related covariates. Women with only primary education or similar who reported fear of crime had higher odds of poor health and anxiety compared with those with university education or similar, with and without fear of crime. Future studies (including longitudinal ones) are warranted-on the one hand, to understand possible mechanisms of the relationship between educational attainment and fear of crime and its consequences to health, and on the other, to explore low-educated women's own perceptions regarding factors underlining their fear of crime (qualitative studies).

Place, publisher, year, edition, pages
MDPI, 2023
Keywords
fear of crime, educational attainment, women, self-rated health, anxiety, Gävleborg
National Category
Public Health, Global Health and Social Medicine
Identifiers
urn:nbn:se:uu:diva-525506 (URN)10.3390/epidemiologia4020016 (DOI)001178478600001 ()37218875 (PubMedID)
Available from: 2024-03-26 Created: 2024-03-26 Last updated: 2025-02-20Bibliographically approved
Johansson, N., Sarkadi, A., Feldman, I., Price, A. M. H., Goldfeld, S., Salonen, T., . . . Warner, G. (2022). Ameliorating Child poverty through Connecting Economic Services with child health Services (ACCESS): study protocol for a randomised controlled trial of the healthier wealthier families model in Sweden. BMC Public Health, 22(1), Article ID 2181.
Open this publication in new window or tab >>Ameliorating Child poverty through Connecting Economic Services with child health Services (ACCESS): study protocol for a randomised controlled trial of the healthier wealthier families model in Sweden
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2022 (English)In: BMC Public Health, E-ISSN 1471-2458, Vol. 22, no 1, article id 2181Article in journal (Refereed) Published
Abstract [en]

Background

Sweden is often held up as an example of a country with low child deprivation; yet, rates of relative deprivation are rising. Every municipality in Sweden is required to provide free, timely and accessible budget and debt counselling under the Social Services Act. The services have been encouraged to perform preventative practice with families; however, this has not been realised. The Healthier Wealthier Families (HWF) model embeds universal screening for economic hardship into child health services and creates a referral pathway to economic support services. Given the universal child health system in Sweden, which is freely available and has excellent coverage of the child population, implementation of the HWF model has potential to support families to access the freely available municipal budget and debt counselling and ultimately improve rates of child deprivation in Sweden.

Methods/design

We will conduct a two-arm randomised waitlist-control superiority trial to examine the effectiveness and cost-effectiveness of the HWF model in the Sweden. A longitudinal follow-up with the cohort will explore whether any effects are maintained in the longer-term.

Discussion

HWF is a collaborative and sustainable model that could maximise the effectiveness of current services to address child deprivation in Sweden. The study outlined in this protocol is the first effectiveness evaluation of the HWF model in Sweden and is a crucial step before HWF can be recommended for national implementation within the child health services.

Place, publisher, year, edition, pages
BioMed Central (BMC), 2022
Keywords
Child poverty, Economic services, Child health services, Healthier wealthier families, Sweden
National Category
Health Care Service and Management, Health Policy and Services and Health Economy Social Work Public Health, Global Health and Social Medicine
Identifiers
urn:nbn:se:uu:diva-489094 (URN)10.1186/s12889-022-14424-x (DOI)000888746900016 ()36434580 (PubMedID)
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2021-01415Uppsala University
Available from: 2022-11-28 Created: 2022-11-28 Last updated: 2025-02-20Bibliographically approved
Bergsten, E. L., Wijk, K. & Hallman, D. M. (2022). Implementation of Activity-Based Workplaces (ABW)-The Importance of Participation in Process Activities. International Journal of Environmental Research and Public Health, 19(21), Article ID 14338.
Open this publication in new window or tab >>Implementation of Activity-Based Workplaces (ABW)-The Importance of Participation in Process Activities
2022 (English)In: International Journal of Environmental Research and Public Health, ISSN 1661-7827, E-ISSN 1660-4601, Vol. 19, no 21, article id 14338Article in journal (Refereed) Published
Abstract [en]

Relocation to new office solutions such as activity-based workplaces (ABW) has increased but satisfaction with the ABW among employees varies, and the importance of participation in the relocation process is unclear. This study aimed to examine the association between employees' extent of participation in the implementation process activities and satisfaction with the relocation to ABW. Data were collected from 699 employees in a Swedish governmental agency 3-months prior to, 3-months and 9-months after relocation to the ABW. Questionnaires were used to assess participation in process activities and perceived satisfaction with knowledge about working in ABW, office rules, and information and support during the process. Participation in activities was significantly associated with higher overall satisfaction with knowledge, office rules, information and support, and effects were generally more pronounced as the number of attended activities increased. Satisfaction also increased among non-participants, although without reaching the same levels as participants. Our results show the importance to offer and facilitate a high participation in the relocation process activities to obtain satisfaction with a relocation to ABW.

Place, publisher, year, edition, pages
MDPI, 2022
Keywords
activity-based flexible office, office design, relocation, organizational intervention
National Category
Occupational Health and Environmental Health
Identifiers
urn:nbn:se:uu:diva-489709 (URN)10.3390/ijerph192114338 (DOI)000883934500001 ()36361224 (PubMedID)
Funder
Swedish Transport Administration, TRV 2017/98929Region Gavleborg
Available from: 2022-12-06 Created: 2022-12-06 Last updated: 2022-12-06Bibliographically approved
Löfving Gupta, S., Wijk, K., Warner, G. & Sarkadi, A. (2021). Readiness of Allied Professionals to Join the Mental Health Workforce: A Qualitative Evaluation of Trained Lay Trauma Counsellors' Experiences When Refugee Youth Disclose Suicidal Ideation. International Journal of Environmental Research and Public Health, 18(4), Article ID 1486.
Open this publication in new window or tab >>Readiness of Allied Professionals to Join the Mental Health Workforce: A Qualitative Evaluation of Trained Lay Trauma Counsellors' Experiences When Refugee Youth Disclose Suicidal Ideation
2021 (English)In: International Journal of Environmental Research and Public Health, ISSN 1661-7827, E-ISSN 1660-4601, Vol. 18, no 4, article id 1486Article in journal (Refereed) Published
Abstract [en]

The recent refugee crisis presented a huge challenge for the Swedish mental health workforce. Hence, innovative mental health workforce solutions were needed. Unaccompanied refugee minors (URM) are a particularly vulnerable refugee group. Teaching Recovery Techniques (TRT) was introduced as a community-based intervention utilising trained lay counsellors in a stepped model of care for refugee youth experiencing trauma symptoms. Professionals (e.g., teachers, social workers) can deliver the Cognitive Behavioural Therapy-based intervention after a brief training. A point of debate in this workforce solution is the readiness of trained lay counsellors to deal with potentially demanding situations like disclosure of suicidal ideation. This study aimed to explore the TRT trained lay counsellors’ experiences of procedures upon URM’s disclosure of suicidal ideation. Individual semi-structured interviews with TRT trained lay counsellors were conducted, then analysed using systemic text condensation. The analysis revealed four themes: “Importance of safety structures”, “Collaboration is key”, “Let sleeping dogs lie” and “Going the extra mile”. Dealing with suicidal ideation is challenging and feelings of helplessness occur. Adding adequate supervision and specific training on suicidal ideation using role play is recommended. Collaboration between agencies and key stakeholders is essential when targeting refugee mental health in a stepped care model.

Place, publisher, year, edition, pages
MDPI, 2021
Keywords
workforce solution, mental health workforce, trained lay counsellors, unaccompanied refugee minors, teaching recovery techniques, cognitive behaviour therapy, group intervention, stepped care model
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
urn:nbn:se:uu:diva-434082 (URN)10.3390/ijerph18041486 (DOI)000623636300001 ()33557361 (PubMedID)
Available from: 2021-02-04 Created: 2021-02-04 Last updated: 2026-03-12Bibliographically approved
Bergsten, E. L., Wijk, K. & Hallman, D. M. (2021). Relocation to Activity-Based Workplaces (ABW)-Importance of the Implementation Process. International Journal of Environmental Research and Public Health, 18(21), Article ID 11456.
Open this publication in new window or tab >>Relocation to Activity-Based Workplaces (ABW)-Importance of the Implementation Process
2021 (English)In: International Journal of Environmental Research and Public Health, ISSN 1661-7827, E-ISSN 1660-4601, Vol. 18, no 21, article id 11456Article in journal (Refereed) Published
Abstract [en]

Activity-based workplaces (ABW) have been implemented in many organizations to offer office flexibility and decrease facility costs. Evaluations of the ABW implementation process are rare. The study aimed to examine the ABW relocation process of two offices in a Swedish governmental agency and to explore factors that influence the implementation process and satisfaction with it. Qualitative or quantitative data were collected on process variables (context, recruitment, reach, dose delivered, dose received, satisfaction), barriers and facilitators to the process were explored in focus group interviews, and immediate outcomes (perceived knowledge, understanding office rules, satisfying information and support) were measured by questionnaire before and after the relocation. The evaluation showed that recruitment was unsatisfactory and reach insufficient-and participation in activities was thus low for both offices. However, intended changes improved. Unclear aims of ABW, lack of manager support and, lack of communication were some of the reported barriers to participation, while a well-planned process, work groups, and program activities were facilitators. Thus, to increase satisfaction with the relocation, our results suggest that recruitment should be thoroughly planned, taking these factors into account to increase participation. This knowledge may be useful for planning and designing successful ABW relocations and evaluations.

Place, publisher, year, edition, pages
MDPIMDPI AG, 2021
Keywords
activity-based flexible office, organizational intervention, implementation, working environment, office design
National Category
Occupational Health and Environmental Health
Identifiers
urn:nbn:se:uu:diva-462091 (URN)10.3390/ijerph182111456 (DOI)000726588300001 ()34769974 (PubMedID)
Funder
Swedish Transport Administration, TRV 2017/98929
Available from: 2021-12-27 Created: 2021-12-27 Last updated: 2024-01-15Bibliographically approved
Projects
The Intervention CAN-Work-S: Facilitating Work Participation among Cancer Survivors During their Entire Professional Career [2021-01546_Forte]; University of Gävle; Publications
Eklund, L., Engstrom, M., de Boer, A. G. E., Bejerholm, U., Fjell, M., Fesse, P., . . . Efverman, A. (2025). Work-related experiences and needs while undergoing curative cancer therapy: exploring the target population's perspective during the developmental phase of a work-oriented intervention. Supportive Care in Cancer, 33(7), Article ID 589.
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-6067-3520

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