Open this publication in new window or tab >> NORCE Norwegian Res Ctr, Natl Ctr Emergency Primary Hlth Care, Bergen, Norway..
Ctr Invest Ambiente Comportamiento & Soc, Lima, Peru..
Univ Oxford, Nuffield Dept Primary Care Hlth Sci, Oxford, England..
Norwegian Inst Publ Hlth, Oslo, Norway.;Univ Oslo, Dept Gen Practice, Oslo, Norway..
DARTNet Inst, Aurora, CO USA..
Natl Univ Singapore, Yong Loo Lin Sch Med, Div Family Med, Singapore, Singapore..
Univ Melbourne, Dept Gen Practice & Primary Care, Melbourne, Australia..
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences, Health Services Research.
Univ Melbourne, Dept Gen Practice & Primary Care, Melbourne, Australia..
Univ Hong Kong, Shenzhen Hosp, Dept Family Med & Primary Care, Shenzhen, Peoples R China..
Natl Univ Singapore, Yong Loo Lin Sch Med, Div Family Med, Singapore, Singapore..
Univ Melbourne, Dept Gen Practice & Primary Care, Melbourne, Australia.;Nanyang Technol Univ, Lee Kong Chian Sch Med, Family Med & Primary Care, Singapore, Singapore..
Univ Hong Kong, Shenzhen Hosp, Dept Family Med & Primary Care, Shenzhen, Peoples R China.;Univ Hong Kong, Li Ka Shing Fac Med, Sch Clin Med, Dept Family Med & Primary Care, Hong Kong, Peoples R China..
Govt Buenos Aires Autonomous City, Buenos Aires, Argentina..
North York Gen Hosp, Toronto, ON, Canada..
DARTNet Inst, Aurora, CO USA..
NORCE Norwegian Res Ctr, Res Unit Gen Practice, Bergen, Norway..
Univ Hong Kong, Shenzhen Hosp, Dept Family Med & Primary Care, Shenzhen, Peoples R China.;Univ Hong Kong, Li Ka Shing Fac Med, Sch Clin Med, Dept Family Med & Primary Care, Hong Kong, Peoples R China..
Govt Buenos Aires Autonomous City, Buenos Aires, Argentina..
Univ Oxford, Nuffield Dept Primary Care Hlth Sci, Oxford, England..
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2024 (English) In: PLOS Global Public Health, E-ISSN 2767-3375, Vol. 4, no 8, article id e0003406Article in journal (Refereed) Published
Abstract [en] Background
The COVID-19 pandemic has reshaped healthcare delivery worldwide.
Objective
To explore potential changes in the reasons for visits and modality of care in primary care settings through the International Consortium of Primary Care Big Data Researchers (INTRePID).
Methods
We conducted a cross-sectional, retrospective study from 2018–2021. We examined visit volume, modality, and reasons for visits to primary care in Argentina, Australia, Canada, China, Peru, Norway, Singapore, Sweden, and the USA. The analysis involved a comparison between the pre-pandemic and pandemic periods.
Results
There were more than 215 million visits from over 38 million patients during the study period in INTRePID primary care settings. Most INTRePID countries experienced a decline in monthly visit rates during the first year of the pandemic, with rate ratios (RR) and 95% confidence intervals (CI) ranging from RR:0.57 (95%CI:0.49–0.66) to RR:0.90 (95%CI:0.83–0.98), except for in Canada (RR:0.99, 95%CI:0.94–1.05) and Norway (RR:1.00, 95%CI:0.92–1.10), where rates remained stable and in Australia where rates increased (RR:1.19, 95%CI:1.11–1.28). Argentina, China, and Singapore had limited or no adoption of virtual care, whereas the remaining INTRePID countries varied in the extent of virtual care utilization. In Peru, virtual visits accounted for 7.34% (95%CI:7.33%-7.35%) of all interactions in the initial year of the pandemic, dipping to 5.22% (95%CI:5.21%-5.23%) in the subsequent year. However, in Canada 75.30% (95%CI:75.20%-75.40%) of the visits in the first year were virtual, decreasing to 62.77% (95%CI:62.66%-62.88%) in the second year. Diabetes, hypertension and/or hyperlipidemia and general health exams were in the top 10 reasons for visits in 2019 for all countries. Anxiety, depression and/or other mental health related reasons were among the top 10 reasons for virtual visits in all countries that had virtual care.
Conclusions
The pandemic resulted in changes in reasons for visits to primary care, with virtual care mitigating visit volume disruptions in many countries.
Place, publisher, year, edition, pages
Public Library of Science (PLoS), 2024
National Category
Health Care Service and Management, Health Policy and Services and Health Economy Public Health, Global Health and Social Medicine
Identifiers urn:nbn:se:uu:diva-551605 (URN) 10.1371/journal.pgph.0003406 (DOI) 001419595500001 () 39173045 (PubMedID) 2-s2.0-85202494841 (Scopus ID)
2025-02-272025-02-272025-02-27 Bibliographically approved