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Expanding ‘handover-HCI’: Proposing a novel HCI research agenda of handovers across various work domains
Delft University of Technology.
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3.ORCID iD: 0000-0003-0159-9628
Copenhagen Business School .ORCID iD: 0000-0002-0934-2336
2025 (English)In: Proceedings of the Twenty-Third Annual Pre-ICIS Workshop on HCI Research in MIS, Bangkok, Thailand, December 15th, 2024, 2025Conference paper, Published paper (Refereed)
Abstract [en]

Handovers in Human-Computer Interaction (HCI) have so far been treated as a matter of giving control of technology from one to another actor, for example in the handovers of car control in semi-autonomous driving, digital object handoffs in VR, use of smart technology for information sharing, or simply the handovers of app control from mobile phones to laptops. However, handovers are a huge area of HCI research, since it is an essential component of everyday work practices in numerous work domains, with examples such as handovers of information between work shifts, across departments, or even across organizations. In this conceptual paper, we present prior research on handovers in general, analyze specifically handovers’ socio-technical characteristics, and discuss handovers in various work domains and their cross-domain characteristics. Based on the purpose of handovers, we propose a novel HCI research agenda of Generative AI supported handovers across various work domains. 

Place, publisher, year, edition, pages
2025.
Keywords [en]
Handover, Work Practice, Socio-Technical Systems, Research Agenda
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:uu:diva-555481OAI: oai:DiVA.org:uu-555481DiVA, id: diva2:1955004
Conference
Special Interest Group on Human-Computer Interaction
Funder
Swedish Transport Administration, 2020/119576Available from: 2025-04-28 Created: 2025-04-28 Last updated: 2025-11-26Bibliographically approved

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https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1005&context=sighci2024

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Cort, Rebecca

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CiteExportLink to record
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