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Supply Chain Fitness Assessment Across Product Categories: An Exploratory Evaluation of a Centralized Solution for H&M Home
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Civil and Industrial Engineering, Industrial Engineering and Management.
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Civil and Industrial Engineering, Industrial Engineering and Management.
2025 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Grounded in established supply chain frameworks such as Fisher’s product-strategy alignment model and Lee’s uncertainty matrix, this study aims to examine the root causes of supply chain inefficiencies related to H&M's home products and evaluate the feasibility of a centralized warehouse solution. Compared to H&M’s fast-fashion operations, home products exhibit longer lead times, more stable demand, and higher physical diversity, factors that mismatch with the current infrastructure.

Using a mixed-methods approach combining nine stakeholder interviews, theoretical analysis, three scenario-based modelling, and two survey data, the study offers both conceptual and data-driven insights. Qualitative findings support the theoretical feasibility of centralization and introduce a hybrid model for further evaluation. Quantitative findings show significant inventory cost savings: 74.6 million SEK for the centralized model and 17.6 million SEK for the hybrid. Although transportation costs increase, sensitivity analysis suggests that these can be partially or fully offset under certain conditions.

Academically, the study contributes by applying classical supply chain theory to a real-world, multi-category retail context and providing empirical evidence on the feasibility and trade-offs of differentiated logistics strategies. It offers a reference model for retailers seeking to align supply chains with diverse product types and supports a shift away from one-size-fits-all logistics systems toward more adaptive, productspecific configurations. 

This thesis was written independently by the authors and no content was generated by AI tools.

Place, publisher, year, edition, pages
2025.
Series
SAMINT-MILI ; 25019
Keywords [en]
Supply Chain, Home Products, Centralized Supply Chain, Decentralized Supply Chain, Hybrid Supply Chain, Mixed-method Research
National Category
Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:uu:diva-560449OAI: oai:DiVA.org:uu-560449DiVA, id: diva2:1971542
External cooperation
H&M Group
Educational program
Master Programme in Industrial Management and Innovation
Supervisors
Examiners
Available from: 2025-06-18 Created: 2025-06-17 Last updated: 2025-06-18Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
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More styles
Language
  • de-DE
  • en-GB
  • en-US
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Output format
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