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This thesis explores, through a mixed-methods approach, what happens when companion robots are deployed in care homes for older adults by looking at different perspectives from key stakeholders. Nine studies are presented with decision makers in municipalities, care staff and older adults, as participants, and the studies have primarily been carried out in the field in care homes and activity centres, where both qualitative (e.g., observations and workshops) and quantitative data (surveys) have been collected.  

The thesis shows that companion robots seem to be here to stay and that they can contribute to a higher quality of life for some older adults. It further presents some challenges with a certain discrepancy between what decision makers want and what staff might be able to facilitate. For future research and use of companion robots, it is key to evaluate each robot model and potential use case separately and develop clear routines for how they should be used, and most importantly, let all stakeholders be part of the process. The knowledge contribution is the holistic view of how different actors affect each other when emerging robot technology is introduced in a care environment.